Content Moderator - Feature - Push
TikTok
AI-generated summary
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This job is about moderating content on TikTok to ensure a safe online community. You might like this job because you'll be shaping the platform's safety standards and combatting harmful content.
Undisclosed
Kuala Lumpur
Full-Time
Job Description
About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. --- Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us. --- About Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. --- About the team Our Content Moderators support our efforts to address objectionable or disturbing content which could include images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children. Our Content Moderators review a large amount of videos per hour on these topics in continuous succession during each shift. It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder. --- Responsibilities - You will ensure legal compliance and safety of content uploaded to our platform. - You are responsible for the development, improvement, and maintenance of standards for the security of our online communities. - You will improve the content management strategy for short video platforms. - You are responsible for coordinating with supervising departments for timely management of content that violates our policies.
Job Requirements
Minimum Qualifications -You are a fast learner, a good communicator, and proficient in Mandarin and Traditional Chinese since the role will oversee Taiwan and Macau markets. - You possess cultural sensitivity and understanding relating to global/regional current affairs. Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus. - You pay attention to detail and have a passion for maintaining a high standard of work. --- Preferred Qualifications - You have the resilience and persistence to handle routine daily tasks efficiently and accurately. - You have interest in short video platforms. - Experience in a BPO/call center/customer service environment is a plus. - Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials. - Your ability to work in a high-tempo environment, adapt, and respond to the day-to-day challenges of the role. - Your resilience and commitment to self-care to manage the emotional demands of the role. --- Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. --- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Company Benefits
Global exposure
Did you know TikTok has offices on six continents? We work without borders, and take a global approach to all we do!
Modern work culture
We feature all the amenities and technology an office should have to help you bring your best self to work.
Employee engagement
Creating an office environment where constant conversation and collaboration is facilitated is a must.
Additional Info
Experience Level
0 - 10 Years of Experience
Job Specialisation
Events Management, Multimedia Design, UI / UX Design
Company Profile
TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.
Our employees lead with curiosity, and move at the speed of culture. Combined with our company's flat structure, you'll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career.
TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Source:careers.tiktok.com
Content Moderator - Feature - Push
Undisclosed
Kuala Lumpur
Full-Time