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This job is for a Customer Service Executive in telecom. You’ll help people understand and choose mobile and broadband plans. You might like this job because you get to make customers happy and solve their problems daily!
Job Description
About the Role
Join our team as a Customer Service Executive! You’ll assist customers with inquiries, introduce our telco plans, and recommend the best options to suit their needs—while ensuring every interaction is a positive one.
What You’ll Do
- • Introduce and explain mobile & broadband plans.
- • Answer questions, provide solutions, and handle basic support.
- • Recommend suitable plans and promotions to customers.
- • Ensure a friendly, helpful, and positive experience.
Job Requirements
What We’re Looking For
- • Fresh grads or 0–2 years experience (training provided).
- • Good communication skills and a customer-first mindset.
- • Friendly, proactive, and eager to learn.
Perks
- • Training, career growth & incentives.
- • Supportive team + staff benefits.
First 3 month
- 1800 Basic
- Commission 30 Per Sale
- Contest RM500
After 3 month
- 2000 Basic + Epf Socso Eis
- Commission 30 Per Sale
- Sontest RM500
- Incentive RM150
Skills
Customer Service
Upselling
Product Knowledge
Problem Solving
Results Orientation
Company Benefits
EPF & SOCSO
.
Medical Benefits
.
Supportive Work Culture
.
Stable Working Hour
.
Additional Info
Company Activity
Last active - few days ago
Experience Level
#NoExperienceNeeded
Career Level
Junior Executive
Job Specialisation
Customer Service, General Sales, Telesales / Telemarketing
