Job Description

What You Will Be Doing

- Build and strengthen client relationships to achieve long-term partnerships

- Support and encourage merchants to optimize the use of our solution.

- Work with other internal teams to develop strategic marketing plans and
ensure KPIs are being met.

- Develop a thorough understanding of our products and service offerings to
better upsell to customer.

The Day-to-Day

• Act as Relationship Manager by offering value-added advice and guidance to customers and placing their needs at the forefront of our activity, setting world class standards
• Grow sustainable revenues from existing relationships and through acquisition of new customers in line with the Cryptocurrency risk appetite and policies
• Communicate market views and trading ideas to our clients
• Proactively develop effective strategies to manage both existing and new relationships, by anticipating customer needs and providing a superior service and product
• Responsible for selling the company's products or services while expanding the existing share of wallet
• Consults with other team members (project management/services/support/customer care) to be sure mutual objectives are met
• Ensures that the customer is satisfied with company projects and services
• Works closely with internal teams and oversees the relationship with the client
• Other related duties assigned as needed
  
  

What You Bring

• Communicates ideas both verbally and in written form in a clear, concise, and professional manner
• Experience managing a portfolio of accounts
• Solid working experience in financial services field as a sales
• Maintain good network and have good connections with clients who are interested in digital assets
• Passionate in digital assets and can offer investment advise
• Basic knowledge of derivatives is a plus
• Proven Sales success
• Ability to understand and apply concepts
• Ability to handle projects commensurate with job expectations
• Ability to analyse and solve problems using learned techniques and tools
• Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally
• Flexibility, versatility, dependability
• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
  
  

Job Requirements

Job Qualifications

• Bachelor’s degree, in any field, from an accredited university / colleges
• Possess strong interest in financial planning, investment and keen to work in a sales driven environment;
• Preferably with 1-3 years experience in sales and client relationship experience.
• Possess good interpersonal and communication skills; able to deliver high quality customer service
• Possess a valid driving license & own transport.

Additional Info