Job Description

 Tasks & Responsibilities

• Conduct cold calls and prospecting activities to identify and secure new business opportunities. 
• Develop and expand new customer accounts, focusing on sea freight and total logistics solutions. 
• Visit customers when required to understand their business needs and strengthen relationships. 
• Handle sales enquiries, prepare quotations, and provide suitable logistics solutions to customers. 
• Manage the full sales cycle, including negotiation, follow-ups, and closing deals. 
• Provide excellent after-sales service to ensure customer satisfaction and long-term partnerships. 
• Expand freight business opportunities by identifying potential markets and customers. 
• Develop and execute sales strategies and action plans to achieve assigned sales targets. 
• Establish and maintain strong relationships with customers requiring freight transportation services. 
• Represent the company in negotiations and build strong partnerships with shippers and carriers. 
• Prepare sales reports and perform other job-related duties assigned by the immediate superior.

If you are interested in this position, please send your updated resume to accounts@topshipping.com.my

Job Requirements

Responsibilities

Sales & Business Growth

• Prospect and convert new customers through cold calls, targeted outreach, and consistent follow-ups to meet sales targets.
• Grow accounts for sea freight and total logistics by identifying opportunities and proposing tailored solutions.

Customer Engagement & Service

• Visit customers to understand requirements, prepare quotations, negotiate terms, and close deals.
• Provide after-sales support to resolve issues and maintain long-term customer relationships.

Reporting & Strategy

• Develop and execute sales action plans to expand freight business and target new markets.
• Prepare timely sales reports and keep your supervisor updated on pipeline progress and market feedback.

Requirements

Qualifications & Experience

• Proven sales experience with the ability to close deals and meet assigned targets; fresh graduates are encouraged to apply.
• Strong communication, negotiation, and presentation skills with a focus on customer relationship building.
• Sales experience in logistics, freight forwarding, or related industries is an advantage.
• Self-motivated and target-driven, able to work independently through the full sales cycle.

Hard Skills & Knowledge

• Skilled in preparing quotations and recommending freight and logistics solutions to shippers and carriers.
• Practical understanding of sea freight operations and total logistics offerings.
• Competent with basic CRM tools and MS Office for tracking leads and creating sales reports.

Soft Skills & Qualities

• You communicate clearly, negotiate confidently, and present proposals professionally.
• You build rapport with customers, collaborate with colleagues, and follow through on commitments.
• You are organised, persistent, and adaptable to changing customer needs.

Compensation & Benefits

• Monthly sales incentive provided upon achieving assigned targets.

Skills