Gain valuable experience and broaden your horizons by working with colleagues in our international offices.

Global Collaboration

Enjoy financial assistance for your monthly transportation costs.

Commuting Support

Invest in your professional growth through our comprehensive Training & Education Assistance Programme.

Upskilling Opportunities

Receive health coverage for you and your dependents, covering both outpatient and inpatient needs.

Comprehensive Healthcare

We value your dedication and celebrate your long-term service with our Long Service Award.

Recognition for Loyalty

Topcon Instruments (M) Sdn Bhd

At Topcon, we're more than just a technology manufacturer – we're a team passionate about solving real-world challenges in healthcare, agriculture, and infrastructure. We leverage cutting-edge optical, sensing, and control solutions to empower a healthier, more sustainable future.

What We Do:
<ul>
<li>Revolutionize Patient Care: We equip healthcare providers with innovative, smart technologies to deliver exceptional care.</li>
<li>Drive Innovation: We're relentless in our pursuit of groundbreaking solutions, fueled by a commitment to continuous improvement.</li>
<li>Embrace Diversity: We value a collaborative and inclusive environment where everyone thrives.</li>
<li>Build Trust: We prioritize integrity and compliance to be a reliable partner for all stakeholders.</li>
</ul>

About Us

Our vision is to empower healthcare providers with intelligent solutions that elevate patient care. We navigate the ever-evolving healthcare landscape by offering integrated solutions, including advanced imaging, data management systems, and remote diagnostics.

Why Topcon?
<ul>
<li>Make an Impact: Join a company that's making a real difference in people's lives.</li>
<li>Cutting-Edge Technology: Work with the latest advancements in healthcare technology.</li>
<li>Growth Opportunities: Develop your skills and career in a dynamic, global environment.</li>
<li>Collaborative Culture: Be part of a team that values teamwork and innovation.</li>
</ul>

Vision

We are seeking a highly skilled and motivated Service Engineer to join our team. This position is responsible for providing after-sales maintenance, repair, technical support, and technical solutions for our Topcon Products. The role involves ensuring efficiency and smooth workflow, focusing on software integration and basic IT troubleshooting related to our software products. The ideal candidate will be customer-oriented, analytical, and able to thrive in a fast-paced environment.&nbsp;

&nbsp;
Core Job Duties:
<ins>Technical Daily Routine</ins>
<ul>
<li>Arrange, coordinate, and conduct delivery, installation, testing, and commissioning at customer sites.</li>
<li>Prepare after-sales service documents (quotations, warranty certificates, PPM contracts, etc.).</li>
<li>Respond promptly to breakdown calls and technical complaints from customers.</li>
<li>Analyze issues and determine solutions for customer problems.</li>
<li>Update and complete related documents for Topcon Regional Office (TSM) regarding breakdowns and warranty claims/repairs.</li>
<li>Provide customers with feedback and reports on service requests.</li>
<li>Plan travel schedules, including outstation visits if necessary.</li>
<li>Handle the PPM contract stamping process when applicable.</li>
</ul>
<ins>Sales Related</ins>
<ul>
<li>Propose and prepare PPM contracts and repair solutions, leading to technical sales.</li>
<li>Identify technical sales opportunities and achieve yearly sales targets.</li>
</ul>
<ins>Other Duties</ins>
<ul>
<li>Assist in or conduct product training and demonstrations.</li>
<li>Assist in trade events and screening programs.</li>
<li>Responsible for credit collection.</li>
<li>Submit weekly reports and market information to the manager every Monday.</li>
</ul>

This job is for a Service Engineer at Topcon Products, involving technical support, maintenance, and software troubleshooting. You might like this job because it offers a fast-paced environment and requires analytical skills.

Pre-Sales Engineering

Product Knowledge

Product Launch Readiness

Product Demonstration

New Product Information

Interpersonal Communications

Mechanical Engineering

Equipment Maintenance

Technical Support

We are seeking a highly skilled and motivated Service Engineer to join our team. This position is responsible for providing after-sales maintenance, repair, technical support, and technical solutions for our Topcon Products. The role involves ensuring efficiency and smooth workflow, focusing on software integration and basic IT troubleshooting related to our software products. The ideal candidate will be customer-oriented, analytical, and able to thrive in a fast-paced environment. 

 
Core J...

Service Engineer

Topcon Instruments (M) Sdn Bhd

Company Profile

Topcon Instruments (M) Sdn Bhd