Job Description

Sales & Lead Management

• Handle incoming inquiries from all sources, nurture leads, and ensure timely follow-up with sales department.
• Analyze customer data and prepare reports to support decision-making and identify improvement opportunities.
• Responsible for customer follow-up as the first contact after exhibitions and events
• Convert training program inquiries into confirmed participants.
• Manage sales conversion rates
• Maintain and update the CRM system with accurate records of leads, opportunities, and client interactions.

Training Center Promotion

• Actively promote and market our Training Center programs to existing and new customer.
• Develop outreach strategies to increase participation and awareness.
• Build strong relationships with clients, industry partners, and stakeholders to increase training center utilization rate

Collaboration & Partnerships

• Identify potential collaboration opportunities with industry players, training institutions, and associations.
• Support the development of joint initiatives and partnership agreements.
• Events Support
• Assist in planning, organizing, and executing marketing events, workshops, and seminars.
• Manage on-site event support, including participant engagement and follow-up.
• Coordinate with sales, marketing, and operations teams to ensure seamless customer experience.
• Assist in planning and executing customer engagement initiatives, campaigns, and events.

Other

• Handle other ad hoc tasks as assigned by the management.

Job Requirements

• Diploma/Degree in Business, Marketing, Sales, or related field.
• 1–3 years of experience in sales, business development, or event marketing
• Strong communication and presentation skills (English, and local language proficiency is an advantage).
• Customer-focused with excellent relationship-building skills.
• Highly organized with the ability to manage multiple tasks and deadlines.
• Self-motivated, proactive, and able to work independently as well as in a team.
• Proficiency in Microsoft Office and CRM tools (HubSpot, Zoho, SalesForce/SAP)

Skills