company-logo-image

Technical Support Engineer

ashley-avatar-image

AI-generated summary

beta

This job is about being a Technical Support Engineer, helping customers with high-tech surveying tools in Southeast and South Asia. You might like this job because you’ll troubleshoot, train users, and ensure equipment works perfectly.

Undisclosed

Shah Alam, Selangor

Job Description

Technical Support to provide technical expertise and customer support for GNSS, other surveying solutions across the Southeast Asia and South Asia. The role involves troubleshooting, training, and supporting product demonstrations to ensure customer satisfaction and regional growth. 

  • Provide technical expertise and support for GNSS, Total Station and other surveying solutions across Southeast Asia and South Asia.
  • Troubleshoot, install, and maintain equipment to ensure reliable performance.
  • Deliver training, product demonstrations, and field evaluations for customers and distributors.
  • Act as the link between local teams, distributors, and global support for complex cases.
  • Contribute to customer satisfaction and regional business growth through consistent service and follow-up.

Job Requirements

 

  • At least Bachelor’s Degree in Geomatics / Land Surveying / Civil Engineering / Geospatial Science / Information Technology or a related technical field.
  • At least 2 years of working experience in the surveying field is preferred.
  • Experience or strong knowledge in GNSS technology, 3D Laser Scanner, surveying equipment, or positioning systems is an advantage. 
  • Strong knowledge of the surveying/geospatial industry.
  • Computer literate with good organizational skills.
  • Strong creative thinking and problem-solving abilities.
  • Able to work under pressure and manage stress effectively.
  • Ability to supervise and guide others when required.
  • Willing to travel as required. 

Skills

Surveying Instruments
Technical Support
Civil Engineering

Company Benefits

Medical & Insurance

- Medical reimbursement up to RM600.00 per anumn - Comprehensive health screening at company cost -Term Life & Hospitilization insurance coverage

Optical & Dental

- Optical benefits & dental treatment reimbusement up to RM400.00 per anumn

Career Advancement Opportunities

All employees are given equal oppotunities to grow with the company.


Additional Info

Company Activity

Last active - few hours ago

Career Level

Senior Executive


Company Profile

TOPCON POSITIONING ASIA (MALAYSIA) SDN BHD-logo-image

TOPCON POSITIONING ASIA (MALAYSIA) SDN BHD

About us Topcon Corporation TOPCON Corporation, major business in positioning (GNSS, Machine control system, Precision agriculture), Smart Infrastructure (Surveying instruments, 3D measurement, Monitoring), Eye Care (Ophthalmic instruments, Refraction instruments) manufacturer since its establishment, 1932. The Topcon name carries a reputation of integrity and products of the highest quality, receiving ISO 9001...