Job Description

Ready to keep a busy retail store organised and the numbers tidy? Join us working with us at Trainix Combat Sports Store Sdn Bhd, a neighbourhood retail brand selling quality combat sports gear and training accessories across Malaysia.

As the backbone of our small but growing team, you will manage daily office flow, support store sales, and keep accounts accurate so the shop runs smoothly and customers leave happy.

Your Growth & Impact

• Expand your retail operations experience by handling both admin and bookkeeping tasks across store and online orders.
• Build practical accounting skills through routine bookkeeping, reconciliations, and financial record keeping.
• Strengthen your software capability by working with POS systems, QuickBooks, and Excel for daily reporting.
• Grow your professional network by coordinating with suppliers, delivery partners, and internal teams.

Job Requirements

Responsibilities

Office & Admin Operations

• Maintain organised filing for invoices, purchase orders, delivery notes and staff records so information is easy to find.
• Handle walk-in customers, customer enquiries, and phone calls with clear, friendly communication.
• Coordinate deliveries and returns with couriers and suppliers to ensure stock moves on time.
• Manage basic office supplies and minor maintenance requests to keep the store functioning.

Accounts & Bookkeeping

• Process daily sales entries and reconcile POS transactions against bank records to keep cash flow accurate.
• Record supplier invoices, prepare payment schedules, and assist with month-end reconciliations.
• Maintain ledgers and expense records using Excel and accounting software for reliable financial data.
• Prepare simple financial summaries for management to review weekly performance.

Sales Support & Inventory

• Update stock records after deliveries and sales to minimise stock discrepancies.
• Assist with online order packing, shipment documentation and returns processing to keep customers satisfied.
• Support periodic stock counts and report variances so we can act on shrinkage or miscounts quickly.
• Collaborate with the store team on promotions, price updates and merchandise displays to support sales targets.

Requirements

Qualifications & Experience

• Diploma or certificate in Accounting, Business Administration, or related field is preferred.
• Minimum 2 years of combined admin and basic accounting experience, ideally in retail or small business.
• Proven experience handling day-to-day bookkeeping, invoice processing, and bank reconciliations.

Hard Skills & Knowledge

• Solid bookkeeping knowledge and familiarity with accounting entries and ledgers.
• Comfortable with Microsoft Excel, data entry, and preparing simple financial reports.
• Experience using POS systems and accounting software such as Autocount Accounting or SQL
• Basic understanding of stock control, invoicing and payment processing in a retail context.

Soft Skills & Qualities

• Organised and detail oriented with the ability to manage multiple tasks under light supervision.
• Clear communicator in English and Bahasa Malaysia, both written and spoken. 
• Reliable, proactive and customer focused with a friendly attitude for in-store interactions.
• Good team player who can collaborate with store staff and external partners to solve everyday problems.

Skills