Job Description

We are looking for a proactive, organised, and hands-on Operations Executive to oversee daily business operations and ensure the smooth running of the company’s activities.

The ideal candidate is a strong problem-solver who can work independently, take ownership of responsibilities, and translate management’s instructions into action.

Key Responsibilities

Daily Operations Management

* Coordinate and oversee daily business operations to ensure smooth and efficient workflows.

* Ensure operational activities are carried out smoothly.

* Monitor daily tasks and follow up with relevant personnel to ensure timely completion.

* Identify operational issues and implement practical solutions.

Staff & Department Coordination

* Coordinate with different departments to ensure smooth communication and collaboration.

* Follow up on outstanding assignments and address operational bottlenecks.

SOP & Process Improvement

* Develop, implement, and maintain standard operating procedures (SOPs).

* Review existing workflows and recommend improvements to increase efficiency.

* Monitor compliance with operational procedures and identify areas requiring corrective action.

* Assist in implementing new systems, processes, and operational initiatives.

* Ensure proper documentation of operational procedures and workflows.

Performance Monitoring & Reporting

* Prepare regular operational reports and updates for management.

* Track outstanding issues and ensure appropriate follow-up actions are taken.

* Identify recurring operational problems and recommend preventive measures.

* Assist management in monitoring operational expenses and improving cost efficiency.

Business Coordination

* Coordinate and ensure deliverables are completed within the agreed timelines.

* Liaise with suppliers, service providers, and external parties on general operational matters.

* Assist management in executing business plans and operational initiatives.

* Support new business activities, events, or company projects where required.

* Perform other duties and responsibilities assigned by management.

Job Requirements

Requirements

* Generally ranges from 0 to 3 years of experience in operations, administration, project coordination, or a support function 

* Diploma or Bachelor’s Degree in Business Administration, Operations Management, or a related field.

* Strong organisational, coordination, and problem-solving skills.

* Good communication and interpersonal skills.

* Proficient in Microsoft Office, Google Workspace, or similar tools. 

* Able to manage multiple priorities and work independently with minimal supervision.

* Proactive, responsible, and able to take ownership of tasks.

* Strong attention to detail and a results-oriented mindset.

Skills