Job Description

About TRAVELOG

TRAVELOG is a fast-growing outbound travel agency in Malaysia, specializing in curated journeys to China and beyond. We believe travel changes lives, and our mission is to deliver meaningful, inspiring, and unforgettable travel experiences.

We also own Malaysia’s largest travel Facebook community with over 2.3 million followers:

• Travelog.com – 1.3M followers
• 旅书 – 860K followers

This scale gives our team a powerful platform to reach and inspire millions of travelers every day. We are seeking a creative, outgoing, and proactive Social Media Content Creator Intern to join our fast-growing travel brand. This internship is perfect for someone who lives and breathes social media, understands key performance metrics, and is eager to sharpen their content creation and digital marketing skills.

You’ll work closely with our marketing team to plan and execute engaging campaigns, create content that resonates with our audience, track performance, and contribute directly to growing our online presence across multiple platforms.

Key Responsibilities

Content Planning & Creation

• Assist in building and maintaining a detailed content calendar for platforms such as Instagram, TikTok, Facebook, Xiaohongshu, and LinkedIn.
• Create compelling, on-brand content (posts, captions, short videos, reels, stories) that drives engagement and reflects our brand voice.
• Support in designing visuals using Canva or Adobe Creative Suite, and editing videos using tools like CapCut or Premiere.

Community Management

• Engage actively with followers by responding to comments, messages, and inquiries promptly and professionally.
• Monitor conversations and build relationships within online communities to strengthen brand loyalty.

Performance Tracking & Reporting

• Track and analyze key social media metrics (reach, engagement, impressions, follower growth, engagement rate).
• Provide weekly reports with insights and recommendations to improve content performance.

Campaign & Trend Support

• Collaborate with the team to brainstorm creative content ideas aligned with the latest social media trends.
• Support the execution of campaigns, contests, and influencer collaborations.
• Research competitor activities and highlight opportunities for innovation.

Job Requirements

• Current student or recent graduate in Marketing, Communications, Media, PR or related field.
• Outgoing personality with a proactive and solution-oriented mindset.
• Strong interest in social media, digital content creation, and online trends.
• Basic knowledge of content creation tools (Canva, Adobe Creative Suite, CapCut, Photoshop, etc.).
• Understanding of essential social media metrics (engagement rate, reach, impressions, follower growth).
• Excellent written and verbal communication skills in English and/or Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Ability to work independently as well as collaboratively within a team.
• Passion for travel, lifestyle, and storytelling is a plus.

What You’ll Gain

• Hands-on experience managing real corporate social media accounts.
• Skills in digital storytelling, video editing, and content creation.
• Practical knowledge of campaign execution, performance reporting, and community management.
• An opportunity to learn from a dynamic, fast-paced marketing environment and contribute to a leading travel brand’s growth.

Internship Details

• Location: Cheras Leisure Mall, Kuala Lumpur
• Duration: Minimal 3 months
• Allowance: RM800 – RM1,200 (depending on skills & commitment)
• Working Hours: Mon–Fri, 9:30 AM – 6:30 PM

Culture Fit:

At TRAVELOG, we are a trust-based, fast-paced company with a lean management structure. This means every team member carries more responsibility, has greater exposure, and plays a direct role in our success.

We believe the right culture fit is key to success. Our ideal team members are:

• Be Self-Driven – Take initiative, set your own goals, and move projects forward without waiting for instructions.
• High Performance & Play at the Top – Always aim for industry-leading quality. Own your work, benchmark against the best, and never settle for “good enough.”
• Drive for Results – Measure success by outcomes, not effort. Focus on actions that deliver real impact for the brand, team, and long-term goals.

If you’re looking for a slow-paced internship with fixed tasks and minimal challenge, this is not the right place. But if you want to learn fast, take real responsibility, and see your work make an impact, you’ll fit right in.

Skills