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Account Manager (Client Servicing)

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This job is for an Account Manager (Client Servicing) in Digital Solutions. You might like this job because you get to build strong client relationships, work on diverse projects from start to finish, and bridge communication between teams.

Undisclosed

Bangsar, Kuala Lumpur

Job Description

Part of the Digital Account Servicing team responsible to provide end-to-end creative Digital Solutions to clients from wide-ranging industries. 

Your role involves liaising with client on, amongst others project scope, key deliverables and schedule; while building and maintaining strong client relationships.

You will be contributing in all project stages from project origination through to project execution and review.

Job Scope:

This position requires a person with good organizational and project management skills, as well as competent in project planning and coordination. 

Core responsibilities:

  • Meet and liaise with clients to understand project brief and requirements
  • Track project timeline to ensure work is delivered according to schedule
  • Conduct quality assurance tests during project review 
  • Facilitate all project requirements between clients and all internal teams, while ensuring relevant parties are kept abreast on key updates such as schedule and budget
  • Involve in preparation of pitch and creative proposals

Other responsibilities:

  • Coordinate communications between all internal creative and development team members
  • Build strong rapport with clients to ensure long term business relationships
  • Continuous learning and developing of industry knowledge to establish areas of opportunity with potential clients

Job Requirements

  1. Candidate must possess at least Bachelor's Degree/Postgraduate/Diploma/Professional Degree in Marketing, Mass communications, Advertising/Media or equivalent
  2. 3-4 years of experience within client/account management role is preferable
  3. High levels of initiative, self-motivation along with good time management skills 
  4. A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn
  5. Having analytical skills with good commercial awareness and attention to details
  6. Excellent verbal and written communication skills
  7. Required language: English
  8. Strong Microsoft Word, PowerPoint, Excel skills
  9. Ability to lead projects and see projects through to completion 

Skills

Project Management
Communication
Analytical Skills
Organizational Skills
Microsoft Office
Time Management
Detail Oriented
Project Planning

Company Benefits

Medical Insurance Coverage

Your wellbeing is important to us. You are covered with our corporate insurance upon confirmation.

Good working environment

We understand that sometimes work can get tough, so we ensure that our working environment is pleasant and comfortable for all.

Hybrid Work-Style

We don't believe in forcing employees to be at their desks at the office 9am - 6pm Mondays to Fridays. We only work from office a few days a month.

Medical & Dental

Claims for medical & dental so that you will be in good health to keep smiling.


Additional Info

Experience Level

3 - 4 Years of Experience

Career Level

Senior Executive


Company Profile

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Trinergy

We are an award winning Creative Tech Agency that helps clients develop digital solutions to solve business problems and grow their brands. We are specialists in the field of UI/UX design, web development, mobile app development, smart solutions, digital strategy and content marketing.