Job Description

System Study and Analysis

- Identify the request and conduct research/ study the system and software.

- Compile information and gather user requirements from other departments. 

- Compare different system (software/vendor evaluation)

- Conduct feasibility studies (costing, time consume and technical requirements)

Implementation and Coordination

- Upkeep all record hardcopy/ softcopy update data accurately.

- Configure system, execute the rollouts and managing the go-live process at post-implementation. 

- Communicate, work closely with cross-functional teams.

- Involved in the training sessions as required. 

Support and Maintenance

- Troubleshoot problems (PC not functioning, printer issues, email errors etc.)

- Manage user accounts (login access, password reset, permissions)

- Follow up on support tickets or service issues.

Job Requirements

• Candidate must possess at least Degree/ Advanced Diploma/Diploma in Information Technology or any equivalent.
• With One Year(s) working experience as an IT understanding the job nature is required.
• Patient, enthusiasm, detail person. 
• Team spirit, willing to follow team direction.
• Having own transportation.
• Monday to Friday.
• Able to work at Bandar Kinrara, Puchong

Skills