Job Description

Due to high volume of applications, we'll only contact shortlisted candidate via email within 1-2 weeks from applied date. Kindly check your inbox/spam folder actively.

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Responsibilities:

• Managing and monitoring all installed network appliances, devices, IT assets and software usage.
• Installing, configuring, testing, and maintaining network-related operating systems, applications / software / management tools.
• Troubleshooting, diagnosing, and resolving hardware, software, and other network and website builder platform problems.
• Record and track IT assets usage and upgrade when necessary.
• Manage client’s domain and email registration, renewal, transfer in or transfer out.
• Conduct website training for clients in person or virtually. 
• Provide technical support for custom web development request
• Monitor and enhance company’s business processes. 
• Monitor and update client website subscription licenses.
• Generate report dashboard in Google Data Studio, Google Sheets.
• Assist in IT audit and device upgrade/ purchase process.
• Creating & maintaining staff account access.
• Maintain and update clients records in Google Sheets/ Microsoft excel to ensure smooth integration of data. 
• Monitor vendor payments on a monthly basis.
• Involve in the new product development process from ideation to launch.
• Involve in market analysis on competitor’s activity, pricing and new product launches.
• Support sales and marketing team with the necessary product knowledge and technical expertise.
• Perform other related duties and responsibilities as assigned by superior from time to time.

Job Requirements

• Minimum of an Advance Diploma or equivalent in Computer Science / Information Systems / Information Technology.
• Fresh graduates are welcome to apply.
• Basic knowledge of HTML, CSS, Javascripts, PHP, Macro Scripts, Google Sheet/ Excel formula required.
• Knowledge of Google Data Studio, Google Analytics, Google Search Console, SEO and other programming languages will be an added advantage. 
• Familiar in project management, process and tools improvement.
• Exceptional analytical and conceptual thinking skills.
• Excellent documentation skills.
• Ability to manage multiple tasks in a fast paced and ever-changing environment

Skills