We allow Head of Department to approve work at home based on case/performance. Each employee is given a laptop, so work flexibility is possible.

Work Flexibilty

Due to our regional presence, each permanent employee is given an annual flight ticket subsidy for Personal Holiday in the selected countries. 

Travelling Opportunity

Due to our growth culture, we are monetizing performance regardless on sales/non-sales position. We will grow together.

Financial Stability

TRL (South East Asia) Sdn Bhd

<div>TRL is an ever growing group of companies in Malaysia, Thailand, Vietnam, Singapore, China and Hong Kong. We supply premium fresh tropical fruits, frozen product and cater for Food Service Industry. We are grower, manufacturer, exporter, importer and just got into online retail this year. We were recently awarded among the Top 500 Asia Pacific High Growth Companies 2020 Ranking by Financial Times (ranked 198).&nbsp;</div>

We Bring the Best in Asia Pacific 

<div>Our business is based on trust, speed and quality delivery. We are a place for individual who seek personal growth &amp; continuous learning, exposure to different culture, adventurous, professional and mature attitude. The business challenge is huge, but TRL always take care of employee no matter rain or shine. Join us to grow together in our next expansion plan!</div>

Embracing Growth & Challenges

1.0 Sales Support and Administration:
<ul>
<li>Assist the sales team with day-to-day administrative tasks, including preparing quotations, proposals, and sales documents.</li>
<li>Manage sales orders, ensuring accurate processing and timely delivery.</li>
<li>Track and update customer information.</li>
<li>Maintain and update sales reports, sales pipeline, and client databases.</li>
<li>Coordinate with other departments to ensure smooth order fulfillment and delivery.</li>
</ul>
2.0 Customer Relationship Management:
<ul>
<li>Respond to customer inquiries and requests in a timely and professional manner.</li>
<li>Assist in managing customer accounts, ensuring all relevant information is up-to-date.</li>
<li>Follow up with customers post-sale to ensure satisfaction and address any concerns or issues.</li>
<li>Maintain positive relationships with both existing and potential clients to support sales activities and customer retention.</li>
</ul>
3.0 Sales Process and Documentation:
<ul>
<li>Prepare and maintain accurate sales records, including sales reports, contract documents, and client correspondence.</li>
<li>Ensure all sales documentation complies with company policies and regulatory requirements.</li>
</ul>
4.0 Order Management and Coordination:
<ul>
<li>Support the sales team in managing and processing orders from customers.</li>
<li>Track order status and ensure that all customer orders are fulfilled accurately and on time.</li>
<li>Handle order-related issues, such as discrepancies or delays, and ensure resolution is provided promptly.</li>
</ul>
5.0 Sales Team Support:
<ul>
<li>Provide administrative support for sales meetings, including scheduling, preparing agendas, and taking minutes.</li>
<li>Coordinate travel and meeting arrangements for sales team members when required.</li>
<li>Assist in organizing and coordinating sales events, promotions, and campaigns.</li>
</ul>
6.0 Other Duties:
<ul>
<li>Perform any other duties as assigned by the Sales Manager or other senior managers to support the business needs.</li>
</ul>

This job is for a Mandarin-speaking Business Support Executive. You might like this job because you&#x27;ll assist the sales team with administrative tasks, manage customer relationships, and support sales activities.

Accounting

Sales

Mandarin Chinese

Detail Oriented

Independent Thinking

Teamwork

Decision Making

1.0 Sales Support and Administration:



-Assist the sales team with day-to-day administrative tasks, including preparing quotations, proposals, and sales documents.


-Manage sales orders, ensuring accurate processing and timely delivery.


-Track and update customer information.


-Maintain and update sales reports, sales pipeline, and client databases.


-Coordinate with other departments to ensure smooth order fulfillment and delivery.

2.0 Customer Relationship Management:


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Company Profile

TRL (South East Asia) Sdn Bhd