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Client Success Executive

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This job is about being the go-to person for clients at TrueStack, guiding them through projects from start to finish. You might like this job because you’ll get to communicate and build strong relationships, making clients feel supported and valued!

Undisclosed

Kuala Lumpur

Job Description

TrueStack is looking for a Client Success Executive to work closely with our clients throughout the project lifecycle — from onboarding and planning to delivery and follow-up.

This role is ideal for someone who enjoys communication, coordination, and building strong client relationships.

Website: https://truestack.my

Responsibilities

  • Serve as the main point of contact for clients during projects
  • Coordinate between clients and internal development teams
  • Track project progress and ensure timely updates
  • Gather client feedback and requirements
  • Help manage timelines, documentation, and deliverables
  • Ensure smooth onboarding and project execution
  • Build long-term client relationships

Job Requirements

Requirements

  • Diploma or Degree in Business, Communications, IT, or related field
  • Strong communication and coordination skills
  • Organized and detail-oriented
  • Able to manage multiple projects and stakeholders
  • Positive attitude and problem-solving mindset
  • Fresh graduates are encouraged to apply

Bonus Skills

  • Experience with project management tools (Notion, Trello, ClickUp, etc.)
  • Background in tech, digital agencies, or software projects

Why Join Us

  • Work on real-world digital and technology projects
  • Collaborative and fast-paced environment
  • Opportunity to grow into project management or business roles

Skills

Key Account Management
Customer Relationship Management
Project Management

Additional Info

Company Activity

Last active - 1 hour ago

Experience Level

#NoExperienceNeeded

Career Level

Junior Executive

Job Specialisation


Company Profile

TrueStack Technologies Sdn Bhd-logo-image

TrueStack Technologies Sdn Bhd

We build the technology behindMalaysia's fintech. Purpose-built lending platforms, end-to-end digital transformation, and KPKT compliance — for licensed money lenders and fintechs across Malaysia and beyond.