Job Description

Join Trust Maven – A Modern Approach to Corporate Secretarial Excellence

Trust Maven is not your typical corporate secretarial firm. We've redefined the industry by blending professional expertise with cutting-edge technology. Through our client-centric Trust Maven Platform, we deliver unparalleled efficiency, precision, and accessibility. Our mission is to empower our clients with a modern, seamless approach to corporate secretarial services.

Role Overview:

As an Assistant Manager at Trust Maven, your core mission is to supercharge our corporate secretarial team. You will lead, guide, and inspire the team to achieve excellence, ensuring meticulous attention to detail and compliance in every document produced. Your role is vital in maintaining Trust Maven's reputation for precision, reliability, and exceptional client relationships.

Job Requirements

 Key Responsibilities:

• Lead and mentor the secretarial team, fostering professional growth and high performance.
• Oversee and ensure the accuracy, completeness, and timely preparation of corporate documents.
• Conduct thorough quality checks and maintain strict adherence to regulatory requirements.
• Manage team workflows and allocate resources effectively to meet deadlines.
• Proactively identify and resolve issues to continuously enhance efficiency and accuracy.
• Cultivate and maintain strong client relationships, ensuring consistent communication and high client satisfaction.
• Collaborate closely with senior management to refine processes and leverage technology to elevate service standards.

Qualifications and Skills:

• Minimum of 5 years' experience in corporate secretarial or relevant fields.
• Bachelor's Degree in Corporate Administration, ICSA qualification, or equivalent certifications highly preferred.
• Strong leadership skills with proven experience managing and motivating a team.
• Exceptional attention to detail, meticulous and highly organized.
• Proficient in regulatory compliance requirements and corporate governance practices.  
• Excellent written and verbal communication skills in English and Bahasa Malaysia.
• Excellent communication and interpersonal skills.
• Demonstrated client obsession, with a commitment to understanding and exceeding client expectations.
• Tech-savvy and open-minded, eager to embrace and implement new technological solutions.
• Able to quickly learn new work processes and effectively adapt to our established SOPs.
• Preferably proficient in spoken and written Mandarin to effectively communicate with our Chinese-speaking clients.

Work Location:

Petaling Jaya (strategically located near Kelana Jaya LRT Station)

If you are ready to step up into a leadership role where your contribution directly impacts our team’s success and client satisfaction, we warmly invite you to apply.

Skills