Job Description

If you love helping people find their best look, working with us at Tudungruffle is where you'll bring both skills and style to life.

As a Fashion Advisor you will build memorable in-store styling experiences and help shape how customers discover our collections. You will learn product knowledge, run outfit pairings, update displays, and support a warm shopping environment for our community.

Your Growth & Impact

• Build hands-on styling experience through daily customer consultations and short in-store styling sessions.
• Grow practical retail skills with training in POS operations, stock control, and visual merchandising.
• Expand your retail network by collaborating with store leaders, merchandisers, and fellow advisors.
• Gain quick responsibility by leading small display projects and taking ownership of customer follow-ups.
• Connect with repeat customers and see direct results from your styling advice and care.

Job Requirements

Responsibilities

Customer Experience

• Welcome customers and ask simple questions to understand their needs and preferences.
• Provide personalised styling suggestions and mix-and-match options that suit fit and lifestyle.
• Maintain customer notes and follow up on preferred sizes or items when appropriate.

Sales & Store Operations

• Achieve individual and store sales goals by guiding customers through product benefits and fit.
• Operate the POS accurately to process sales, returns, and exchanges while following cash handling rules.
• Receive deliveries, restock the sales floor, and support daily stock checks and inventory tasks.
• Report stock discrepancies and assist during stock counts to keep records current.

Visual Merchandising & Store Care

• Refresh displays and style mannequins to reflect seasonal themes and promotional plans.
• Keep the shop floor tidy, well organised, and easy for customers to browse.
• Share customer feedback about fits, colours, and trend interest to help buying decisions.

Requirements

Qualifications & Experience

• Fresh graduates or applicants with 0 to 1 year of retail experience are encouraged to apply.
• Minimum SPM or equivalent; diploma in fashion or retail is a plus but not required.
• Willingness to work retail shifts including weekends and public holidays.

Hard Skills & Knowledge

• Basic point of sale operation and accurate cash handling skills.
• Understanding of fit, sizing, and fabric basics for everyday apparel.
• Familiarity with visual merchandising principles and simple stock management tasks.
• Comfort using mobile devices for inventory lookups and customer communication.

Soft Skills & Qualities

• Friendly communicator who listens and explains style choices with clarity and warmth.
• Dependable team player who supports colleagues during busy periods and shares practical feedback.
• Customer-focused mindset with patience and a positive presence on the shop floor.
• Attention to detail when handling garments, displays, and transactions.

Skills