Job Description

Ready to get your hands dirty and learn fast? Join us at TUHU CAR CARE, a customer-first automotive service team that keeps cars safe and reliable for drivers across the city. Working with us at TUHU CAR CARE means you'll learn practical skills, handle real repairs, and help customers leave happier than they arrived.

This role is built to keep our workshop running smoothly and to grow your technical confidence. You will support senior technicians, manage routine servicing tasks, and help the team deliver consistent, quality work every day.

Your Growth & Impact

• Improve technical ability by working directly on engines, brakes, and electrical systems with hands-on guidance from senior staff.
• Advance your diagnostic skills using OBD-II scanners and workshop tools to identify faults faster.
• Build customer-facing experience by explaining simple repair work and service timelines in clear language.
• Strengthen workshop operations by learning inventory checks, basic scheduling, and service record updates.
• Position yourself for promotion to senior technician by demonstrating reliability, competence, and attention to detail.

Job Requirements

Responsibilities

Vehicle Maintenance & Repair

• Perform routine maintenance tasks such as oil changes, filter replacement, tyre rotations, and basic brake servicing.
• Assist with engine checks, fluid top-ups, and simple tune-ups following the workshop checklist.
• Carry out basic electrical fault checks and replace common components under supervision.
• Use OBD-II scanners and hand tools to support accurate fault identification and correction.

Service Operations & Customer Care

• Receive vehicles from customers, record service requests, and update service logs in the workshop system.
• Communicate clear, polite updates to customers about job status and time estimates.
• Prepare cars for handover, perform final checks, and ensure the workspace is clean and organised after each job.
• Report recurring issues or parts shortages to senior technicians to avoid service delays.

Quality, Safety & Workshop Support

• Follow safety procedures, use PPE, and maintain a tidy, compliant working area at all times.
• Help inspect incoming spare parts and assist with basic stock counts to keep inventory accurate.
• Support test drives and post-repair checks to confirm issues are resolved before customer collection.
• Participate in short training sessions and feedback meetings to improve team standards.

Requirements

Qualifications & Experience

• Minimum 2 years of hands-on experience in a vehicle workshop or similar role is expected.
• Vocational certificate, diploma in automotive technology, or equivalent workshop training preferred.
• Familiarity with common vehicle makes and routine service items is required.
• Valid driver's licence is preferred to assist with test drives and parts runs.

Hard Skills & Knowledge

• Proficient with OBD-II diagnostic tools and basic electrical testing equipment.
• Comfortable using air tools, torque wrenches, and standard hand tools for repairs.
• Basic knowledge of engine systems, braking systems, suspension, and tyre care.
• Experience updating service records in a workshop management system or digital logbook.

Soft Skills & Qualities

• Communicate clearly with customers and team members, keeping explanations simple and honest.
• Show strong attention to detail and a habit of checking work before handover.
• Be reliable, punctual, and open to learning from feedback.
• Work well in a team, help colleagues when the workshop is busy, and keep shared spaces organised.

Skills