Job Description

• Lead and manage daily store operations in line with company and brand standards
• Drive sales performance to achieve and exceed store targets and KPIs
• Analyse sales reports and store performance to identify opportunities for growth
• Maximise sales productivity and store profitability
• Lead, coach, and develop store staff through training and performance management
• Conduct staff appraisals and support career development within the team
• Deliver excellent customer service and handle customer enquiries or complaints professionally
• Ensure high standards of store presentation, visual merchandising, and cleanliness
• Manage inventory levels and stock movements to ensure availability and efficiency
• Ensure compliance with company policies, procedures, and operational guidelines

Job Requirements

• Minimum 2–3 years of experience as a Store Manager or Assistant Store Manager in retail
• Strong leadership and people management skills
• Sales-driven with a good understanding of KPIs and retail performance
• Customer-focused with strong problem-solving abilities
• Good organizational, communication, and interpersonal skills
• Able to work under pressure in a fast-paced retail environment
• Experience in fashion, lifestyle, or sportswear retail is an added advantage

Skills