Online Sales Customer Service (Live Chat & Emails)

Job Description

A well-mannered, calm, polite and eloquent individual with 1-2 year(s) experience in the field of Customer Service and After Sales Coordination.
High proficiency in reading and writing in the English and Bahasa Malaysia languages.
A good understanding and affinity to mobile phone technology, well versed about the industry, its trends and challenges.
Good knowledge about e-commerce and familiarity with e-commerce Live Chat is a plus.
Experienced and comfortable in handling customer inquiries via live chat.
Work as part of the sales team to drive positive company sales results.
An organized individual that is able to track incidents, issues and cases accurately. Also has the ability to multi-task, prioritise and manage time effectively.
Proficient in handling computers, know their way around Microsoft Office, able to write emails and answer them.
Friendly and attentive to details that can work in a team of other like-minded people and work independently as well.
Willing to work in fix shift and weekends.

Candidate must possess a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in any field
This vacancy is a full-time position

Monthly transportation allowance provided.

We have offices at Hong Kong, Malaysia and Spain.

Staff been provided with medical card from AIA.

1 - 3 Years of Experience

Customer Service

RM 2600 - RM 3000

Kuala Lumpur

Full-Time

This job is no longer available