Job Description

Smart Living Solutions Retail Sales Consultant

Shape the Future of Smart Living & Lighting Solutions

Are you passionate about sales, customer engagement, and emerging technologies? Do you enjoy helping customers discover innovative solutions that enhance their lifestyle, comfort, and convenience?

We are looking for an enthusiastic and customer-focused Retail Sales Consultant to join our expanding showroom team. This role offers an exciting opportunity to represent premium smart home, lighting, and security solutions while delivering exceptional customer experiences.

If you are driven by results, thrive in a customer-facing environment, and are eager to grow your career within a dynamic and fast-growing industry, we encourage you to apply.

Key Responsibilities

Customer Engagement & Sales

• Deliver a professional, welcoming, and personalized showroom experience to customers.
• Identify customer needs and recommend suitable lighting, smart home automation, and security solutions.
• Conduct compelling product demonstrations that effectively communicate product features, benefits, and value.
• Build strong customer relationships through exceptional service and trusted product consultation.
• Consistently achieve and exceed individual sales targets through proactive sales initiatives and customer engagement.

Product Consultation & Sales

• Maintain comprehensive knowledge of product specifications, industry developments, promotions, and emerging smart technologies.
• Educate customers on product functionality, applications, and solutions.
• Provide professional pre-sales and after-sales support to ensure a seamless customer experience and long-term satisfaction.

Showroom Operations

• Maintain a clean, organized, and visually appealing showroom environment.
• Support inventory management activities, including stock receiving, tracking, and merchandising.
• Ensure product displays remain operational, current, and professionally presented at all times.

Customer Service Excellence

• Manage customer inquiries, quotations, and follow-ups promptly and professionally.
• Resolve customer concerns effectively while maintaining a high standard of service.
• Collaborate with team members to achieve showroom objectives and enhance overall business performance.

Job Requirements

Qualifications

• Malaysian with a minimum SPM qualification.
• Basic computer literacy and proficiency in using digital tools and applications.
• Prior experiences in retail sales, consumer electronics, lighting, home improvement, or related industries is an added advantage.
• Fresh graduates with strong communication skills and a passion for sales are encouraged to apply.

Skills & Competencies

• Excellent communication, interpersonal, and customer relationship-building skills.
• Proficient in English and Bahasa Malaysia.
• Mandarin language proficiency is an added advantage to support a wider customer base.
• Strong sales orientation with effective negotiation and persuasive communication abilities.
• Self-motivated, customer-centric, and results-driven mindset.
• Ability to work independently while contributing positively within a team environment.
• Willing to work weekends and retail operating hours (10:00 AM – 7:00 PM).

Why Join Us?

Competitive Rewards & Career Growth

• Attractive basic salary with performance-based commission incentives.
• Excellent earning potential for high performers.
• Clear opportunities for career advancement and professional development.
• Exposure to cutting-edge smart home, lighting, and security technologies.
• Supportive, collaborative, and growth-oriented work environment.
• Continuous learning opportunities to enhance technical and sales expertise.

More Than Just a Sales Role

This is more than a retail sales position—it is an opportunity to become a trusted advisor who helps customers create smarter, safer, and more comfortable living spaces.

Join a modern showroom environment where innovation, customer engagement, and sales excellence come together to build a rewarding and long-term career.

Apply Today

If you are passionate about technology, sales, and delivering outstanding customer experiences, we would love to hear from you.

Skills