Job Description

Smart Living Solutions Sales Consultant - Retail

Shape the Future of Smart Living

Are you passionate about sales, customer engagement, and innovative technology? Do you enjoy helping customers discover smart solutions that enhance the way they live?

We are seeking an enthusiastic, customer-focused Smart Living Solutions Sales Consultant-Retail to join our growing showroom team. This is an exciting opportunity to represent premium smart home, lighting, and security solutions while delivering exceptional customer experiences.

If you are results-driven, enjoy working with people, and are looking to build a rewarding career in a fast-growing industry, we'd love to hear from you.

Key Responsibilities

Customer Engagement & Sales

• Deliver a warm, professional, and personalized showroom experience.
• Understand customers' needs and recommend the most suitable lighting, smart home, and security solutions.
• Conduct engaging product demonstrations that clearly showcase features, benefits, and value.
• Build long-term customer relationships through trusted product consultation and outstanding service.
• Consistently achieve and exceed individual sales targets through proactive customer engagement and effective sales strategies.

Product Knowledge & Consultation

• Develop and maintain in-depth knowledge of our products, promotions, industry trends, and emerging smart technologies.
• Educate customers on product features, applications, and integrated smart living solutions.
• Provide professional pre-sales and after-sales support to ensure a seamless customer journey and long-term satisfaction.

Showroom Operations

• Maintain a clean, organized, and visually appealing showroom environment.
• Support inventory management, including stock receiving, replenishment, and merchandising.
• Ensure all product displays are fully operational, up-to-date, and professionally presented.

Customer Service Excellence

• Respond promptly and professionally to customer enquiries, quotations, and follow-ups.
• Resolve customer concerns efficiently while maintaining a high standard of service.
• Work collaboratively with team members to achieve showroom goals and contribute to overall business success.

Job Requirements

Qualifications

• Malaysian citizen with a minimum SPM qualification.
• Basic computer literacy and familiarity with digital tools and applications.
• Experience in retail sales, consumer electronics, lighting, home improvement, or related industries is an added advantage.
• Fresh graduates with excellent communication skills and a passion for sales are encouraged to apply.

Skills & Competencies

• Excellent communication, interpersonal, and relationship-building skills.
• Proficient in English and Bahasa Malaysia.
• Mandarin proficiency is an added advantage to better serve a broader customer base.
• Strong sales mindset with excellent negotiation and persuasive communication skills.
• Self-motivated, customer-oriented, and results-driven.
• Able to work independently while contributing effectively as part of a team.
• Willing to work weekend and retail operating hours (10:00 AM – 7:00 PM).

Why Join Us?

Competitive Rewards & Career Development

• Attractive basic salary with performance-based commission.
• Excellent earning potential for top performers.
• Clear career progression and advancement opportunities.
• Comprehensive training and continuous professional development.
• Exposure to the latest smart home, lighting, and security technologies.
• A supportive, collaborative, and growth-oriented working environment.

Smart Living Solution Role

This is more than a retail sales position—it's an opportunity to become a trusted Smart Living Consultant who helps customers create smarter, safer, and more comfortable homes.

Skills