Job Description

• To assist in planning, executing and monitoring online A&P campaign in order to meet sales target.
• Generating and increasing day to day revenues/sales through different online mediums.
• Handling customer queries and feedbacks account reviews and providing the best customer experience.
• To process sales orders in a timely manner
• Work on online promotions and social media strategies. Ensure all aspects of platform content and info are accurate and update e.g  availability of the products
• Work closely with the marketing, warehouse & inventory teams to ensure smooth operations of online store, including order fulfillment, logistic arrangement, inventory update and product listing.
• Search, recommend and seek approvals for new online sales channels.
• Contribute towards sales escalation through different and unique strategies.
• Monitoring market trends and identifying new media opportunities in line with business and client considerations; 
• Establishing practices within the digital team to streamline implementation and reporting; 

Job Requirements

1. Diploma or above with at least 2 years working experience in operating e-commerce platforms 
2. Proficiency in MS Excel, Word. Knowledge in Photoshop would be an advantage 
3. Preferably with experience in managing Magento e-Commerce marketplace  
4. Experience in marketplace management like Amazon, Shopee, Lazada would be a plus 
5. Detail-minded, well organized, self-starter, able to handle multi-task and work under pressure 
6. Good command of spoken and written English, Chinese including Mandarin 
7. Willing to work beyond normal office hour during promotional campaign.