Job Description

关于我们｜About Us

在 Unseen Matters，我们相信——好的礼物，能讲述有力量的故事。

我们是一家可持续礼赠与品牌顾问公司，曾与 Google、Petronas、Meta、Amazon、Sunway 等品牌合作，

通过充满意义、故事性与影响力的礼品与体验，帮助品牌将价值观化为可被「触摸与记住」的存在。

我们的工作结合了 创意、永续、与社会影响力 ——

将材料、理念与价值，转化为能留下印记的实物。

如果你做事有条理、足智多谋、渴望学习如何从零到一打造一家公司——

我们希望你加入我们的团队。 

About Us

At Unseen Matters, we believe that great gifts tell powerful stories.

We’re a sustainable gifting and brand consultancy that helps leading brands like Google, Petronas, Meta, Amazon, and Sunway bring their values to life through meaningful, story-driven merchandise and experiences.

Our work combines creativity, sustainability, and social impact — transforming materials, ideas, and values into something that can be felt and remembered.

If you’re organized, resourceful, and eager to learn how a company is built from the inside out — we want you on our team.

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✨ 职位概览｜Role Overview

这不是一般的助理职位。

你将直接与创办人兼执行长合作，

负责 运营管理、项目协调、财务与行政工作，

并协助将想法落实为实际成果。

这个职位融合了 助理、营运负责人、未来策略师 的角色，

是一个难得的机会，能让你从里到外了解一家快速成长公司的运作。

✨ 

Role Overview

This isn’t your typical assistant role.

You’ll work directly with our Founder & CEO — managing operations, coordinating projects, handling finance and admin tasks, and helping turn ideas into real outcomes.

It’s part assistant, part operations lead, and part future strategist — a rare opportunity to learn every aspect of running a fast-growing company.

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🎯 工作内容｜What You’ll Do

行政与运营

• 处理公司注册、供应商表格、银行文件
   
• 管理报价单、发票与财务追踪
   
• 负责日常办公室运作（物资、网络、维护、物流）
   

项目与业务协调

• 跟进项目进度、时间表与团队执行状况
   
• 准备会议简报、记录会议重点并确保事项落实
   
• 汇总更新并协助 CEO 任务优先排序与决策
   

行销与成长支持

• 协调网站更新、内容上传与电邮活动
   
• 支援潜在客户开发与商业研究
   
• 管理提案、简报与客户文件
   

策略与学习机会

• 与 CEO 一同参加内部及外部会议
   
• 谨慎处理机密事项（财务、人事、客户）
   
• 学习如何建立能扩张与复制的系统与流程
   

🌟 你会适合这份工作，如果你…

• 具备创业者思维 —— 喜欢「负责到底」，而非等待指令
   
• 享受推动事情前进的过程，而非只计算工时
   
• 对细节异常敏感 —— 讨论过的事都会被记录、追踪、完成
   
• 善于沟通 —— 宁可多说一点，也不让别人猜测
   
• 主动回报进展 —— 不等人追问，自行更新、预判并收尾
   
• 面对问题不只是汇报，而是提供分析、方案与建议
   
• 提前规划 —— 若察觉风险，会及早提出并附上解决方向
   
• 重视精准、清晰与责任感
   
• 讲求「又快又好」，并以作品为荣
   
• 熟练使用 AI 工具（ChatGPT、Notion AI、Gemini、自动化平台等）
   
• 精通中、英、马三语（书写与口语）
   

🎯 

What You’ll Do

Administration & Operations

• Handle company registration, vendor forms, and banking documentation
   
• Process quotations, invoices, and financial tracking
   
• Oversee day-to-day office operations (supplies, Wi-Fi, maintenance, logistics)
   

Project & Business Coordination

• Track project timelines, deliverables, and team progress
   
• Prepare meeting briefs, take notes, and ensure follow-ups are done
   
• Summarize updates and assist the CEO in prioritizing tasks and decisions
   

Marketing & Growth Support

• Coordinate website updates, content uploads, and email campaigns
   
• Support lead generation and business-development research
   
• Manage proposals, presentations, and client decks
   

Strategic Exposure

• Attend internal + external meetings alongside the CEO
   
• Handle confidential discussions (finance, HR, clients) with discretion
   
• Learn how to build systems and processes that scale a company
   

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🌟 你会适合这份工作，如果你…

• 具备创业者思维 —— 喜欢「负责到底」，而非等待指令
   
• 享受推动事情前进的过程，而非只计算工时
   
• 对细节异常敏感 —— 讨论过的事都会被记录、追踪、完成
   
• 善于沟通 —— 宁可多说一点，也不让别人猜测
   
• 主动回报进展 —— 不等人追问，自行更新、预判并收尾
   
• 面对问题不只是汇报，而是提供分析、方案与建议
   
• 提前规划 —— 若察觉风险，会及早提出并附上解决方向
   
• 重视精准、清晰与责任感
   
• 讲求「又快又好」，并以作品为荣
   
• 熟练使用 AI 工具（ChatGPT、Notion AI、Gemini、自动化平台等）
   
• 精通中、英、马三语（书写与口语）
   

🌟 

This Role Is for You If…

• You’re entrepreneurial by nature — you take ownership, not instructions.
   
• You get energy from making things happen, not from clocking out.
   
• You’re obsessive about details — when something’s discussed, it’s captured, remembered, and followed through.
   
• You communicate early and clearly — you’d rather over-communicate than leave people guessing.
   
• You don’t wait to be chased; you update, anticipate, and close the loop.
   
• You never bring just a problem — you bring context, options, and your best recommendation.
   
• You plan ahead — if something might slip, you flag it early with a proposed fix.
   
• You value precision, clarity, and accountability in everything you do.
   
• You believe in doing things right, fast, and with pride.
   
• You use AI tools daily (ChatGPT, Notion AI, Gemini, automation platforms, etc.) to work smarter and faster.
   
• You’re fluent in English, Bahasa Malaysia, and Mandarin — both written and spoken.
   

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🚫 如果你是以下类型的人，可能不太适合这份工作：

• 需要严格的朝九晚六边界或频繁休假才有动力
   
• 习惯等待指令而非主动思考
   
• 容易忘记细节或遗漏追踪事项
   
• 只提出问题却没有解决方案
   
• 面对快节奏或变化时容易慌乱
   
• 把工作当作「任务」而不是「使命」
   

🚫 

This Role Might Not Be for You If…

• You need strict 9–6 boundaries or frequent off-days to stay motivated.
   
• You prefer waiting for instructions instead of thinking ahead.
   
• You often forget details or miss follow-ups.
   
• You report problems without offering any ideas or next steps.
   
• You get easily overwhelmed when things move fast or change often.
   
• You see this as a job, not a mission to grow and build something meaningful.
  
  
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🚀 你将获得的成长与收获

• 直接获得创办人 / 执行长的指导与辅导
   
• 第一线接触领导、策略与营运的实际操作
   
• 全面参与行政、财务与行销执行经验
   
• 有机会提出创意并亲手实现
   
• 弹性混合办公（办公室 + 远程）
   
• 2–3 年内可晋升为营运负责人 / COO
    

🚀 

What You’ll Gain

• Direct mentorship from the Founder / CEO
   
• First-hand exposure to leadership, strategy, and operations
   
• Hands-on experience across admin, finance, and marketing
   
• Opportunities to contribute ideas and implement them
   
• Hybrid working flexibility (office + remote)
   
• Fast-track growth to Operations Lead / COO in 2–3 years
   

Job Requirements

🔎 职位要求｜Requirements

• 2–4 年行政、营运或项目协调相关经验（优秀应届毕业生亦可考虑）
   
• 具备出色的组织能力、逻辑结构与细节把控
   
• 高度主动、灵活应变，具创业思维
   
• 熟悉各类办公与协作工具（Google Workspace、Sheets、Docs、Canva、Notion 等）
   
• 具备良好的沟通能力与问题解决能力
   
• 工作地点：马来西亚吉隆坡
   

🛠️ 加分条件｜Bonus Skills（非必须但有更佳）

• 曾参与行销、创意或营运相关工作
   
• 熟悉财务或采购系统
   
• 具备简报制作与故事叙述能力
   
• 对可持续发展与品牌建设有兴趣
   

💡 在 Unseen Matters，你不仅是在协助创办人 ——

你也在学习以创办人的思维去思考。

这个职位适合那些想要快速成长、具备策略思维、

并且渴望把想法化为成果的人。

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🔎 

Requirements

• 2–4 years’ experience in administration, operations, or project coordination (exceptional fresh grads considered)
   
• Excellent organization, structure, and attention to detail
   
• Highly proactive, resourceful, and entrepreneurial mindset
   
• Tech-savvy (Google Workspace, Sheets, Docs, Canva, Notion or similar)
   
• Strong communication & problem-solving skills
   
• Based in Kuala Lumpur, Malaysia
   

🛠️ 

Bonus Skills (Nice to Have)

• Experience in marketing or creative operations
   
• Familiarity with finance or procurement systems
   
• Presentation or storytelling skills
   
• Interest in sustainability & brand development
   

💡 At Unseen Matters, you won’t just assist a founder — you’ll learn to think like one.

This role is for someone who wants to grow fast, think strategically, and make things happen.

Skills