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Internship Operations Intern (Fulfillment & Logistics)

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This job is an Internship as an Operations Intern in Fulfillment & Logistics. You might like this job because you'll learn how gifts are made and delivered while working in a creative, eco-friendly company focused on turning stories into memorable items!

RM 800 - RM 1000

Kuchai Lama, Kuala Lumpur

Job Description

 

Key Responsibilities

  • Fulfillment coordination: Track orders from confirmation → production → packing → delivery.
     
  • Timeline planning: Build simple fulfillment timelines and follow up to keep things on schedule.
     
  • Supplier & production follow-up: Communicate with suppliers on pricing, lead times, specs, and progress updates.
     
  • Logistics arrangement: Book deliveries, coordinate couriers/transport, and ensure correct shipping details.
     
  • Inventory support: Track stock levels for key items/materials and flag low stock or delays early.
     
  • Quality checks: Do basic QC checks (quantity, print/engraving accuracy, finishing, packaging) before dispatch.
     
  • Stakeholder coordination: Align updates between internal team, suppliers, and clients when timelines or requirements change.
     
  • Issue handling: Identify problems early (wrong specs, delays, defects, missing items) and coordinate fixes quickly.
     
  • Process support: Keep records (supplier lists, order trackers, delivery tracking, QC notes) and suggest small improvements.


     

Why Join Us

  • Work in a creative, sustainability-focused company.
     
  • Learn end-to-end operations in gifting: sourcing → production → fulfillment.
     
  • Be part of projects that turn stories and materials into memorable gifts.

     

Job Requirements

 

We’re Looking For Someone Who

  • Is organized, responsive, and comfortable coordinating multiple parties.
     
  • Can follow up consistently and keep things moving.
     
  • Has a good eye for details (especially QC and packing).
     
  • Enjoys fast-paced project-based work.
     

Skills

Operations

Company Benefits

Monthly Cash Incentive

Performance incentive paid in cash, on top of your basic salary. Good work gets rewarded directly.

Additional Leave

Exceptional performance during peak periods earns you extra leave days, on top of your standard annual leave.

Hybrid Work Arrangement

One day work from home weekly after probation, subject to project requirements.

Work That Gets Seen

The gifts you help build end up in the hands of Google employees, Clarins customers, and Petronas executives. You will work with high profile clients.

Direct Founder Access

Work directly with a Tatler Gen.T founder who has led eight-figure projects and built relationships with Malaysia's most recognised brands.

Rapid Career Growth

We don't promote by tenure. If you think well, own your work, and raise the standard around you — you grow, regardless of how long you've been here.


Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded

Career Level

Internship

Job Specialisation


Company Profile

Unseen Matters-logo-image

Unseen Matters

About Unseen Matters Unseen Matters is a story-first sustainable gifting studio based in Kuala Lumpur. We partner with corporations to create gifts and branded merchandise that are intentional, concept-driven, and ESG-aligned — not random items with a logo slapped on, but gifts rooted in brand story, campaign narrative, and sustainability values. Over seven years, we have completed 500+ projects and built...