Job Description

Unseen Matters is a story-first sustainable gifting studio based in Kuala Lumpur that partners with corporations to create concept-driven, sustainable gifts and branded merchandise using materials like coffee leather, recycled ocean plastic, mycelium, cork, and reclaimed wood. 

Over seven years the studio has completed 500+ projects for 400+ corporate clients across 18 countries, including Google, Meta, Petronas, Clarins, Cartier, Mercedes-Benz, Dell, and Siemens — across luxury brand campaigns, ASEAN summits, and large-scale association congresses.

The Sales & Business Development Manager will own a portfolio of corporate accounts, drive new business, and grow revenue across repeat and new clients. This is a revenue-accountable role with base salary plus uncapped performance commission — top performers consistently earn RM15,000–20,000/month within their first year. Average deal sizes range from RM15,000 to RM250,000. You are measured on what you close and what you grow, not on activity.

Key Responsibilities

• Sales & Closing
• Convert inbound enquiries into confirmed orders — respond fast, understand the brief, propose well, close decisively
• Prepare proposals, quotations, and presentations that are commercially sound and client-relevant
• Follow up relentlessly on open quotes — nothing goes cold because nobody chased
• Negotiate pricing and scope within approved margins
• Hit a monthly revenue target from Month 2 onwards
  
• Business Development
• Proactively identify and approach potential clients through outreach, networking, and referrals
• Attend industry events, trade shows, and networking sessions to build relationships
• Reactivate dormant accounts using a structured tracker
• Build and maintain your own pipeline of opportunities
• Generate a defined number of new accounts per quarter from self-initiated effort
  
• Account Management
• Own and grow a portfolio of corporate accounts as single point of contact from first conversation to repeat orders
• Understand each client’s gifting cycles, budget patterns, procurement timelines, and brand direction
• Proactively propose ideas before clients ask (festive campaigns, onboarding gifts, event merchandise, anniversary editions, branded product series)
• Grow account value over time through upselling, cross-selling, and expanding scope within existing clients
• Navigate procurement, marketing, and senior leadership stakeholders within the same account
• Follow up after every completed project to secure the next one
  
• Pipeline & Reporting
• Maintain a live, accurate pipeline in Brevo
• Submit a weekly report outlining active, closing, stuck items and next steps
• Flag deals that need founder involvement early

Job Requirements

Qualifications & Fit

• 4–7 years in a client-facing sales, business development, or account management role with closing responsibility
• Proven experience managing a portfolio of corporate accounts with repeat buying cycles
• Track record of growing account value over time within an existing client base
• Comfortable presenting to senior marketing leaders, brand managers, GLC heads, and luxury brand stakeholders
• Experience in events, branded merchandise, premium gifting, or experiential marketing is a strong plus
• Culturally literate — knows brands, industries, and quality standards across luxury, corporate, and association segments
• Fast follow-up and proactive work style; writes clearly for proposals and client communications
• Commercial thinker — understands margins, client lifetime value, and pipeline management
• Ability to build rapport quickly and create trust in rooms where the relationship starts cold

Skills