Job Description

 Payroll Administration

• Process monthly payroll accurately and on time, including base salary, shift allowances, overtime, rest day pay, and service charges for outlet staff.
• Calculate and submit statutory contributions including EPF, SOCSO, EIS, ensuring compliance with deadlines.
• Maintain payroll records, reconcile discrepancies, and respond to employee payslip or deduction enquiries in a timely manner.

Recruitment & Onboarding

• Manage job postings across platforms (job portals, social media, walk-in drives) and coordinate interview scheduling with hiring managers for outlet and kitchen roles.
• Conduct initial screening and shortlisting of candidates, ensuring a smooth and positive candidate experience throughout the hiring process.
• Coordinate onboarding for new hires including offer letters, document collection, HRMS registration, and orientation scheduling.

HR Administration & Records

• Maintain and update employee records in the HRMS — covering personal details, leave balances, attendance, and employment status — ensuring data accuracy and PDPA compliance.
• Process leave applications, medical certificates, and claims; flag irregularities or policy breaches to the HR Manager.
• Prepare HR letters including employment confirmation, salary verification, warning letters, and resignation acceptance letters.

Employee Support & Engagement

• Serve as a first point of contact for general HR enquiries from outlet staff, escalating complex matters to the HR Manager where necessary.
• Assist in coordinating staff engagement activities, recognition programmes, and training logistics to support a positive outlet culture.
• Support the HR Manager in tracking turnover data and preparing basic HR reports on headcount, absenteeism, and recruitment status.

Job Requirements

•  Diploma or Bachelor's degree in Human Resource Management, Business Administration, or a related field
• 1–3 years of HR experience; prior experience in the F&B or hospitality industry is strongly preferred
• Hands-on experience processing payroll and familiarity with statutory contributions
• Familiar with end-to-end recruitment processes including job posting, screening, and interview coordination
• Proficient with HRMS / payroll software and Microsoft Office (Excel in particular)
• Detail-oriented, organised, and able to handle confidential information with discretion
• Good interpersonal and communication skills; comfortable working with ground-level staff across multiple outlets
• Experience in handling foreign workers is an advantage

Skills