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This job is for a Project Manager who links tech and customers. You might like this job because you’ll assist in product setups, train users, and travel to help clients while solving quality issues. A degree and good communication skills are key!
Undisclosed
Malaysia, Kuala Lumpur
Full-Time
1 week ago
Job Description
Job Requirements:
- With bachelor's degree in engineering field and at least 5 years of experience in technical support, application engineering, quality management control or a related field is often preferred.
- Strong communication and interpersonal skills are crucial for collaborating with customers and internal teams.
Job Responsibilities:
- Provide on-site and remote technical support to customers, assisting with product installation, configuration, and troubleshooting.
- Conduct product demonstrations and training sessions for customers to showcase product capabilities and ensure proper usage.
- Gather customer feedback and document requirements to inform product development and improvements.
- Travel to customer sites as needed to provide support and training.
- Monitor all process batches with quality issues, ensuring that products meet customer specifications from the launch of new products to ongoing quality management.
- Work closely with customers and engineering teams to outline product specifications and ensure compliance with quality standards.
- Involved in root cause analysis and corrective actions for quality issues.
Job Requirements
Company Benefits
Medical & Dental Benefits
Provides comprehensive healthcare coverage to ensure the well-being of employees and their families.
Comprehensive Staff Training
Offers extensive training programs to enhance skills and support career development.
Facilities: Canteen, In-house Clinic, ATM –
Provides on-site amenities for convenience and comfort during work hours.
Uniform
Supplies company uniforms to maintain a professional appearance and promote unity among staff.
Insurance Coverage
Includes various insurance plans to provide financial security and peace of mind.
Company Transportation
Offers transportation services to facilitate easy commuting for employees.
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 10 Years of Experience
Job Specialisation
Company Profile
