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This job is a Digitalization Intern role where you'll help improve and automate processes. You might like this job because you’ll work with digital tools like Monday.com, learn from a manager, and gain real project experience!
RM 900 - RM 1000
Ara Damansara, Selangor
Internship
1 week ago
Job Description
As a Digitalization Intern, you will support process improvement initiatives, automation development, and internal ticket handling within the organization. You’ll work alongside with Digitalization Manager to gain exposure to real digital transformation projects using platforms such as Monday.com and Zapier.
Key responsibilities:
Ticket Management
● Support internal teams by triaging and updating tickets (bugs, automation requests, process changes).
● Assist in simple issue investigation or execution of low-complexity requests.
● Monitor task progress and help ensure timely closure based on SLA.
Process Documentation
● Draft, update, and format SOPs and workflow documents.
● Assist in converting knowledge into clear documentation for internal use, onboarding.
● Assist in internal review cycles to improve clarity and accuracy.
Automation Support
● Assist in creating and testing basic automation flows.
● Document manual processes and identify automation opportunities.
● Log outcomes such as time saved or error reduction for team improvement.
Process Research & Improvement
● Conduct basic research on tools, benchmarks, and best practices.
● Help analyze process bottlenecks and propose small improvements.
● Track and present small insights in weekly team updates.
Team Collaboration
● Attend team huddles, take initiative on assigned tasks, and escalate when necessary.
● Deliver simple weekly updates and reflect on learnings or process challenges.
Job Requirements
- Bachelor's degree in Business, IT, Computer Science or any equivalent study.
- Available to start in March and committed to a minimum 3-month internship.
- Strong reasoning abilities; capable of analyzing problems, determining their root causes, planning steps and work through ambiguity systematically.
- Curious, proactive in identifying process issues and proposing structured solutions.
- Growth-oriented, takes initiative, able to work independently with guidance.
Right to Work Requirements
- Candidates with an existing right to work in the country are preferred
- Local citizens of this country
- Permanent residents (PR) of this country
- Candidates who already have a work permit for this country
Working Arrangement
- Hybrid (Both Remote and On Site)
Skills
Company Benefits
Hybrid Working Arrangement
We are one of the few that still allow employees to work from home. Our system & processes empowers the team to do so, while achieving great results
Birthday Leave
We are big about birthdays as we want to celebrate you on your special day. Hence during this day, you are entitled an additional off day.
Self Improvement Fund
Verdant is all about growth mindset, so each team member is entitled to a yearly amount of growth fund to cultivate learning spirit!
Career Growth
We see every individuals as leaders. It is our true desire to see each team member grow in career as Verdant continue to expand.
Fun & snack filled office
Nintendo switch, dart board, guitar and chill room to rest when you need a boost. We believe in playing hard while working smart!
LRT Accessible
We offer semi-flexible working hours and a remote-friendly setup. Our office is accessible via LRT Ara Damansara, with shuttle services provided!
Additional Info
Company Activity
Last active - few hours ago
Experience Level
#NoExperienceNeeded
Career Level
Internship
Job Specialisation
Company Profile
