Job Description

The Role
We’re looking for an enthusiastic and proactive candidate to join the Operations Team. In this role, you will play a vital part in driving the overall efficiency, effectiveness, and scalability of the Versa App

The Responsibilities:

1. Operations Support
1. Manage 1st-level operational cases while ensuring timely follow-up and resolution from both internal & external stakeholders
2. Identify root causes of various system issues identified by customers and internal stakeholders
3. Perform checks on transactions, app pushes, and other key operations for accuracy and compliance
4. Configure selected app features, handle manual adjustments, and ensure operational continuity for the Versa App
5. Support feature rollouts, app updates, and product testing with cross-functional teams
6. Input key data, ensure data accuracy across reporting tools and dashboards
7. Manage relationships & communication with our partners Ops Team
2. Finance & Reporting
1. Maintain accurate monthly bookkeeping records, including journal entries, expense categorisation, and ledger reconciliations
2. Prepare monthly management accounts with variance analysis against budget and prior period, including commentary on key drivers.
3. Process outgoing payments and verify incoming funds as designated Maker, ensuring proper documentation and authorisation at each step.
4. Perform month-end bank and ledger reconciliations to ensure completeness and accuracy of financial data.
5. Maintain organised, audit-ready records of all financial transactions and supporting documents in line with internal controls

Job Requirements

The Requirements:

1. Bachelor’s degree in Business, Finance, Operations, or a related field
1. Minimum of 1-year working experience in startups or similar style environment
2. Good understanding of business operations
1. Able to use data-driven approaches to solve problems
3. Strong communication and organizational skills
4. Able to work independently and prioritize tasks effectively
5. Comfortable handling routine tasks with good attention to detail

Skills