Junior Project Manager

Job Description

Manage all SLAs in relation to operations of the Volcanic Platform.
Oversee continuous process improvement initiatives, changes, fixes and etc, for the Platform.
Assist in management of tickets and issues with clients and relevant teams.
Ensure that all issues are documented and circulated accordingly.
Coordinator of ticket resolutions.
Effective communication between internal teams & clients.
Minor technical assistance may be required.

A relevant Bachelor’s Degree.
Understanding of IT (such as Front-end & Back-end) to provide solutions for our platform users.
Experience in providing excellent service to clients with proper communication.
A good team player and highly organised.
Strong communication and time-management skills.
Clean communicator in English as client base is global.

Engaging with the team, quizzes, cooking classes and interacting with the team.

Awards and recognition for hard work and contribution, yearly awards, and continuous recognition on our applause platform to employees

Working with our employees and offering health and wellbeing programmes for a happy workforce

We appreciate that work is important but so is family and having that work life balance, opportunity to work from home and in the office.

Last active - few hours ago

0 - 7 Years of Experience

General IT

Undisclosed

Bangsar

Full-Time

This job is no longer available