· Monitor and follow up on all large corporates receivable accounts to ensure timely collection of payments.

· Compile supporting documents and invoices to customer monthly basis.

· Upload invoices and relevant documents to customer portals to facilitate timely payment processing.

· Collaborate closely with internal stakeholders (e.g., Sales, Billing, IT) to investigate and resolve disputes in a timely manner

· To support waiver submission and accurate payment posting.

· Escalate critical accounts or issues that may impact cash flow or pose significant risk.

· Provide timely updates on disputed accounts and early warning signals of potential collection risks.

· Provide collections forecasts, to support decision-making and cash flow planning.

· Ensure adherence to internal controls, company policies, and compliance standards in all collection activities.

· Able to communicate effectively with team members and stakeholders, including customers, to resolve any issues and ensure prompt payment of outstanding invoices.

· Understanding the accounts receivables processes, including invoicing, collections, and cash application.

· The credit specialist should be customer service-oriented, ensuring that customers receive prompt and courteous assistance in resolving any collection issues.
· Proficient in Microsoft Excel, Microsoft Power Point and ERP systems (e.g., SAP) is an advantage.