AI-generated summary
- Lead end-to-end delivery: translate client needs, coordinate teams and hit project timelines.
- Deliver CTOS digital solutions to clients and advise on technical strategy.
- Shape delivery processes, act as trusted advisor and make measurable impact!
Undisclosed
Malaysia, Kuala Lumpur
Job Description
ROLE OVERVIEW
As a Senior Executive, Delivery, you will play a vital role in ensuring the successful implementation and delivery of CTOS digital solutions to our clients. You will be responsible for overseeing the end-to-end process of solution deployment, from understanding client requirements to coordinating with cross-functional teams and managing project timelines. This role requires excellent communication skills, strong technical knowledge, and the ability to collaborate effectively with both internal and external stakeholders
KEY RESPONSIBILITIES
- Lead the implementation and delivery of digital solutions to clients, ensuring adherence to project requirements, timelines, and quality standards.
- Collaborate with clients to understand their business needs, objectives, and technical requirements, providing expert guidance on solution deployment strategies.
- Coordinate with internal teams to develop and execute project plans, ensuring smooth execution and alignment with client expectations.
- Develop a deep understanding of the company's solutions to effectively address client queries, provide technical recommendations, and drive innovation in solution delivery.
- Build and maintain strong relationships with clients, acting as a trusted advisor and ensuring client satisfaction throughout the project lifecycle.
- Identify potential risks and issues that may impact digital solution delivery and proactively develop contingency plans to mitigate them.
- Maintain accurate project documentation, including project plans, progress reports, and client communication, to facilitate knowledge sharing and ensure accountability.
- Contribute to the enhancement of delivery processes, methodologies, and tools to optimize efficiency and effectiveness in solution deployment.
Job Requirements
Qualifications
- Bachelor’s degree in Information Technology
- Certification in ITIL, PMP or PRINCE2 is advantageous
Work Experience
- 5+ years of relevant experience in solution delivery, project management, preferably in technology or fintech
Knowledge, Skills & Competencies
- Strong technical acumen, understands and able to explain complex technical concepts to both technical and non-technical audiences
- Strong communication and interpersonal skills, with the ability to build rapport, communicate, and influence stakeholders
- Demonstrated project management skills, including the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
- Strong analytical and problem solving skills with a proactive approach to identifying issues and implementing effective solutions.
- Able to work independently and as part of a team, to collaborate with cross-functional teams and external partners.
- Strong technical skills covering API, SDK, and integrations
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Job Specialisation
Company Profile
