Job Description

Location:No. 1-25, 2-25, 3-25, Residensi Park, Bandar Bukit Jalil, Persiaran Bukit Jalil Utama, Bukit Jalil, 57000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Working Hours: 5-day work week (Monday to Friday) Salary Range: RM3,000 – RM4,500 (Competitive, based on experience + performance incentives)

Job Responsibilities

• Manage end-to-end operations of live commerce sessions, including product planning, scheduling, and execution
• Assist hosts with pre-live preparations such as product listing, pricing setup, giveaways, and script planning
• Monitor live stream performance in real time (traffic, engagement, conversions) and provide live support
• Coordinate post-live tasks including order fulfillment, customer inquiries, and after-sales follow-up
• Analyze live stream data (e.g., viewer retention, sales performance, peak times) and optimize strategies
• Liaise with platforms like TikTok for campaign participation, platform updates, and event coordination

岗位职责

• 统筹直播带货的整体流程，包括产品策划、直播排期与执行管理
• 协助主播做好直播前准备工作，如商品上架、价格设定、赠品安排及脚本规划
• 实时追踪直播流量、互动与转化等关键数据，并根据情况提供直播期间的协助
• 跟进直播结束后的订单处理、客户咨询与售后服务
• 分析直播相关数据（如观看停留时长、销售表现、流量高峰时段），持续优化运营策略
• 与平台对接，参与官方活动、了解平台政策及资源更新

Job Requirements

Job Requirements:

• Prior experience in live streaming, e-commerce, or digital operations is preferred
• Experience with platforms like TikTok Shop, Shopee Live, or Facebook Live is an advantage
• Strong communication and coordination skills to collaborate with hosts, creatives, and marketing teams
• Data-driven with understanding of viewer engagement metrics and live stream analytics
• Proficient in Mandarin (required), with working knowledge of English and Malay. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

任职要求：

• 拥有直播、电商或数码运营相关经验者优先
• 拥有 TikTok Shop、Shopee Live 或 Facebook Live 等平台操作经验者优先
• 具备良好的沟通协调能力，能与不同性格的主播, 团队成员及市场团队高效配合
• 懂得分析直播数据，如观看率、互动率、留存率等，用于优化内容表现
• 能够以中文、英文与马来语进行有效沟
• 需具备良好的中文能力（为必需条件），并具备基本的英文与马来语沟通能力

Benefits:

• EPF + SOCSO + PCB
• Annual leave, medical leave & birthday leave
• Annual Bonus
• Company Trip
• Young and energetic work environment

Skills