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Internship Customer Service Assistant

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This job is a great fit for someone who loves helping people! You might like this job because you’ll be the friendly face for customers, managing inquiries, arranging classes, and handling payments—all while gaining valuable experience!

RM 500 - RM 800

Setia SPICE Aquatic Centre, Penang

Job Description

Job Responsibilities:
• Manage new and existing customer inquiries.
• Arrange replacement classes and communicate schedule changes.
• Notify customers of class closures.
• Ability to handle walk-in customers and carry out face-to-face sales interactions confidently.
• Process customer payments and ensure timely collections.
• Collect, review, and respond to customer feedback effectively.
• Perform ad-hoc tasks as assigned by management. 


Job Requirements

Job Requirements:
• Experience: Experience in customer service/helpdesk sector is an advantage.
• Personality: Positive learning attitude, responsible, honest, powered with integrity.
• Communication Skills: Good communication and interpersonal skills. 


Skills

Customer Service
Sales
Communication
Customer Engagement

Company Benefits

Healthy & Active Lifestyle Centric

A workplace that promotes wellness, fitness, and an active lifestyle.

Supportive Team

Work alongside your colleagues in an environment that values teamwork, safety, and service excellence.

Diverse & Dynamic Work Environment

From aquatic programs and fitness classes to events and community activities, no two days are the same!

Prime Location in Penang

Conveniently located at Setia SPICE, offering easy access, modern amenities, and a vibrant working atmosphere.

Community-Focused Culture

We serve families, athletes, schools, and corporate clients, creating a strong sense of purpose and positive community impact.

People-First Approach

Our company values clear communication, mutual respect, and hands-on leadership, creating an environment where employees feel supported and heard.


Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded

Career Level

Internship

Job Specialisation


Company Profile

WAHOO GROUP SDN BHD-logo-image

WAHOO GROUP SDN BHD

WAHOO Group Sdn Bhd was founded with a strong belief in building water confidence, safety awareness, and active lifestyles through professional aquatic programmes. Operating from Setia SPICE Aquatic Centre in Penang, we have grown into a trusted operator in aquatic education, training, and programme management.  Through structured, age-appropriate offerings and a commitment to quality instruction, WAHOO Group...