Job Description

F&B Supervisor

Grow Your Career with Wangsa Group!

Are you an experienced F&B professional ready to step into a leadership role? Wangsa Group is looking for a high-energy, versatile Supervisor to help lead our F&B operations.

With a rapidly expanding footprint (including our newest locations at SMAI Petaling Street and Mutiara Damansara), we need a "hands-on" leader who can ensure our outlets run like clockwork while delivering an exceptional experience to every guest.

The Role:

As a Supervisor, you are the bridge between management and the floor. You will be responsible for:

• Operational Leadership: Assisting the Outlet Manager in daily operations and taking full charge during their absence.
• The "Closing" Expert: Managing closing shifts with precision, ensuring the outlet is secure, clean, and ready for the next day.
• Inventory & Stock Control: Overseeing stock counts, managing pastry inventory, and ensuring minimal wastage.
• All-Rounder Excellence: Leading by example on the floor—this includes professional waitressing, jumping behind the bar for Barista work, and handling our premium pastry displays.
• Team Support: Training junior staff and maintaining a positive, high-standard team culture.

Who You Are:

• The All-Rounder: You have a solid background in F&B and are comfortable switching between service, coffee-making, and administrative tasks.
• Detail-Oriented: You have a sharp eye for inventory levels and outlet cleanliness.
• A Natural Leader: You know how to motivate a team during a busy lunch rush while keeping your cool.
• Responsible & Trustworthy: You take pride in managing the "nuts and bolts" of the business, from stock orders to shift handovers.
• Experience: At least 2 years in F&B, with some experience in a senior or supervisory capacity.

Why Join Wangsa Group?

• Stability & Scale: Join an established multi-industry group with 30 years of history and over 180 employees.
• Fast-Track Growth: We are opening new outlets! We prefer to promote from within—your success here leads to bigger opportunities.
• Vibrant Environment: Work in some of KL’s most stylish and trendy lifestyle spaces.

How to Apply:

If you’re a hardworking professional ready to take ownership of a successful outlet, we want to meet you!

wangsabowlhrd@gmail.com / wangsabowlnoorazira@gmail.com

Job Type: Full-time

Work Location: In personAs a Supervisor, you are the bridge between management and the floor. You will be responsible for:

• Operational Leadership: Assisting the Outlet Manager in daily operations and taking full charge during their absence.
• The "Closing" Expert: Managing closing shifts with precision, ensuring the outlet is secure, clean, and ready for the next day.
• Inventory & Stock Control: Overseeing stock counts, managing pastry inventory, and ensuring minimal wastage.
• All-Rounder Excellence: Leading by example on the floor—this includes professional waitressing, jumping behind the bar for Barista work, and handling our premium pastry displays.
• Team Support: Training junior staff and maintaining a positive, high-standard team culture.

Job Requirements

As a Supervisor, you are the bridge between management and the floor. You will be responsible for:

• Operational Leadership: Assisting the Outlet Manager in daily operations and taking full charge during their absence.
• The "Closing" Expert: Managing closing shifts with precision, ensuring the outlet is secure, clean, and ready for the next day.
• Inventory & Stock Control: Overseeing stock counts, managing pastry inventory, and ensuring minimal wastage.
• All-Rounder Excellence: Leading by example on the floor—this includes professional waitressing, jumping behind the bar for Barista work, and handling our premium pastry displays.
• Team Support: Training junior staff and maintaining a positive, high-standard team culture.

Skills