Job Description

Job Description: Retail Sales Assistant (Diving & Water Sports)

Location: Selangor, KL
Work Schedule: 3-6 days per week
Compensation: Basic Salary + Sales Commission

About Us:

We are a leading regional retailer in the diving and water sports industry, with a growing network of stores across Hong Kong, China, Taiwan, Thailand, and Vietnam. We are dedicated to equipping aquatic adventurers with the best gear and expertise for their journeys.

About the Role:

We are looking for a driven and passionate Diving & Water Sports Lover to join our team in Selangor. In this role, you will be the face of our company, using your knowledge and enthusiasm to help customers find the perfect diving and water sports gear. Your primary goal is to deliver an exceptional customer experience that drives sales and fosters loyalty.

If you live and breathe the ocean and love sharing that passion with others, this is the perfect role for you.

Key Responsibilities:

• Customer Service & Sales:
  
• Greet customers warmly and identify their diving or water sports needs and preferences.
• Provide expert advice and showcase the latest diving and water sports gear that aligns with customer requirements.
• Achieve and exceed individual and store sales targets.
• Manage point-of-sale (POS) transactions efficiently.
• Product & Inventory Management:
  
• Maintain a fully stocked, organized, and visually appealing store.
• Participate in receiving, checking, and organizing new shipments of diving and water sports gear and apparel.
• Develop and maintain comprehensive knowledge of all products, including their features, benefits, and technical specifications.
• Store Operations:
  
• Uphold superior store conditions and visual merchandising standards.
• Ensure the sales floor is clean, safe, and inviting.
• Adhere to all company policies and procedures.

Requirements & Qualifications:

• A passionate Diving & Water Sports Lover – your enthusiasm is as important as your experience.
• Proven experience in a retail sales environment is preferred.
• Must be fluent in Chinese to effectively communicate with our diverse customer base.
• Understanding of customer service principles and sales techniques.
• A customer-service oriented mindset with a helpful, confident, and engaging demeanor.
• Excellent communication and interpersonal skills.
• Basic administrative and computer skills.
• Ability to work flexibly 3-6 days per week.

How to Apply:

Please submit your resume and a brief cover letter explaining your passion for diving and water sports and why you are the ideal candidate for this role.

Job Requirements

Job Requirements

Mandatory Requirements:

• Must be fluent in Chinese (to effectively communicate with our diverse customer base).
• A genuine passion for and knowledge of diving and water sports.
• Availability to work a flexible schedule of 4 to 6 days per week.

Highly Desired Skills & Experience:

• Previous experience in a retail sales environment.
• A proven track record of meeting or exceeding sales targets.
• Strong understanding of customer service principles and selling techniques.
• Basic administrative and computer skills.

Personal Attributes:

• Customer-service oriented with a helpful and engaging demeanor.
• Excellent communication and interpersonal skills.
• Confident and approachable, with the ability to build rapport quickly.
• A team player who is also capable of working independently.

Skills