Job Description

• Product Management
• Oversee the creation, optimization, and management of product listings across various e-commerce platforms.
• Ensure accurate product descriptions, pricing, images, and stock levels are maintained.
• Website and Platform Management
• Manage and optimize the company’s e-commerce website or platforms (e.g., Shopify, Amazon, Etsy, etc.).
• Ensure the website is user-friendly, visually appealing, and functional, aligning with the brand and customer needs.
• Online Marketing and Promotions
• Plan and execute online marketing campaigns, including paid ads (Google Ads, Facebook Ads), email marketing, and promotions.
• Work with the marketing team to create and promote special offers, discounts, and seasonal campaigns.
• Sales and Performance Tracking
• Monitor and analyze sales performance, customer behaviors, and website traffic using tools like Google Analytics, Shopify analytics, etc.
• Implement strategies to increase conversions, reduce cart abandonment, and improve average order value.
• Customer Experience
• Ensure a seamless shopping experience for customers by optimizing the website’s navigation, checkout process, and customer service.
• Respond to customer inquiries and resolve any issues or complaints in a timely manner.
• Inventory and Order Management
• Coordinate with the inventory and logistics team to ensure stock levels are accurate and orders are fulfilled on time.
• Oversee order processing, returns, and exchanges to ensure smooth operations.
• Market Research and Competitor Analysis
• Conduct market research to identify trends, opportunities, and competitor strategies in the e-commerce industry.
• Use insights to suggest product adjustments or new strategies to improve sales.
• Reporting and Analytics
• Generate regular reports on key e-commerce metrics, such as sales growth, traffic sources, and customer engagement.
• Provide actionable recommendations to improve e-commerce performance and profitability.

Job Requirements

Education and Experience:

• Bachelor’s degree in Marketing, Business, or a related field.
• Proven experience in e-commerce management or digital marketing (1 years preferred).

Skills:

• Familiarity with e-commerce platforms (e.g., Shopify, Amazon, WooCommerce) and website management.
• Strong knowledge of digital marketing techniques (PPC, SEO, email marketing, etc.).
• Experience with Google Analytics or similar web analytics tools.
• Excellent communication and customer service skills.
• If you familiar with TikTok platform will be advantage.
• If you have experienced Live Host, will be advantage.

Skills