Job Description

1. Product Listing and Content Management:

• Assist in creating and uploading product listings to e-commerce platforms.
• Ensure that product descriptions, images, prices, and other details are accurate and optimized for search.
• Help with content creation such as product photos, videos, and promotional materials.
• Organize and manage product catalogs on the e-commerce website.

2. Market Research and Competitor Analysis:

• Conduct market research to identify trends, competitors, and pricing strategies.
• Monitor competitors’ websites and e-commerce stores to see how they are positioning their products.
• Help analyze competitor pricing, promotions, and marketing campaigns.

3. Digital Marketing Support:

• Assist in creating and executing digital marketing campaigns (e.g., email marketing, social media ads, Google Ads).
• Work on SEO (Search Engine Optimization) for product listings and website content.
• Help with affiliate marketing and working with influencers or affiliate partners.
• Track and analyze marketing campaign performance and assist in improving future campaigns.

4. Customer Service and Order Fulfillment:

• Assist in managing customer inquiries, complaints, and returns (via email, chat, or phone).
• Help process and track orders, ensuring they are shipped promptly and correctly.
• Provide support to the customer service team by addressing customer feedback, reviews, and issues.

5. Inventory and Stock Management:

• Help monitor inventory levels and ensure that products are restocked when necessary.
• Assist in tracking sales trends and adjusting inventory based on demand.
• Support in maintaining accurate stock information on the e-commerce platform.

6. Analytics and Reporting:

• Assist in tracking and reporting e-commerce metrics (e.g., conversion rates, traffic sources, bounce rates, average order value).
• Use tools like Google Analytics, Shopify Analytics, or Adobe Analytics to generate reports and insights.
• Help interpret data to understand customer behavior, sales performance, and marketing ROI.

Job Requirements

• Education: Students or recent graduates in fields like Business, Marketing, E-commerce, Communications, Computer Science, or Graphic Design.
• Photo Editing Software: Basic skills with tools like Adobe Photoshop or Canva for editing product images.
• Google Analytics: Ability to use Google Analytics or similar tools to track website traffic and sales data.

Skills