Job Description

About the role:

We are looking for a motivated and results-driven Key Account Manager to drive business growth and develop strong customer relationships across our target markets.

We have two openings available, with each position focusing on a different assigned market(s) i.e. business sectors and geographical. The successful candidates will be responsible for identifying new business opportunities, acquiring new customers, managing key accounts and working closely with internal teams to achieve business objectives.

• Drive Business Development: Identify, develop, and pursue new business opportunities, generate and qualify leads, acquire new customers, and achieve sales and revenue targets within assigned markets.
• Develop Regional Markets: Research market trends, customer needs, competitor activities, and growth opportunities to develop strategies that strengthen market presence and drive business expansion.
• Manage Key Accounts: Build and maintain strong relationships with existing and prospective customers, understand their business requirements, and ensure effective communication and service delivery.
• Drive Sales and Profitability: Prepare proposals, negotiate commercial terms, manage contracts, and identify opportunities to grow accounts while maximising revenue and profitability.
• Provide Customer Solutions: Understand customer needs and recommend suitable products and services that deliver value and support long-term business relationships.
• Build Market Presence: Represent the company at industry events, networking sessions, and relevant business activities to establish new contacts and strengthen existing relationships.
• Monitor Sales Performance: Maintain accurate customer information, sales pipelines, activities, and opportunities in the CRM system, and prepare regular sales reports and market insights.
• Collaborate Across Teams: Work closely with Management and internal teams on sales strategies, marketing initiatives, customer requirements, and business growth opportunities.
• Support Business Growth: Provide timely market feedback, sales forecasts, and recommendations to improve market penetration and achieve the company’s business objectives.
  

Job Requirements

• Possess at least a Diploma/Bachelor's Degree in Business Administration or equivalent.
• At least 2-3 years of working experience in tele-marketing, business development, sales management, inside sales or other related fields.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Strong research and analytical skills.
• Candidate with knowledge or in experience in FSI and Telco account or any commercial sector will be a plus point.
• Language proficiency, both written and spoken, especially for the greater China regions.
• Possess interest in IT and/or is Internet savvy.
• Resourceful and possess strong desire to succeed.
• Commercially minded, proactive, and driven to identify opportunities and deliver results.
• Ability to present and explain ideas to a variety of audiences.
• Strong organizational and time management skills.
• Ability to work well in a team environment.
• Willing and able to travel overseas for customers' visit or meeting.

Skills