We invest in your growth—monthly internet support helps you stay connected, keep learning, and thrive wherever you work.

Internet reimbursement

Work with global clients and teammates—gain fresh perspectives, real-world experience, and grow through cross-border collaboration.

Global collaboration

Work with awesome teammates who bring the energy—and enjoy team outings, game nights, and fun breaks that keep things fresh.

Great people and Good vibes

Webplus Digital Sdn Bhd 

We empower businesses — from resellers to enterprises — to manage, strengthen, and scale their digital identities with confidence. Our approach is relationship-driven: rooted in trust, guided by clear communication, and focused on helping our clients grow in an ever-changing online world.

While web.plus may be a new name, it carries over 25 years of industry expertise, uniting the combined strengths of Webnic, RSP Solutions, and Reg.Asia. Together, we bring deep experience in internet infrastructure, domain management, and digital services to the table.

Our Specializations:
- Domain name registration, development, and management
- Brand monitoring and protection
- Digital trust and security services
- Super App for Public Services/Local Councils

With a foundation built on trust and reliability, web.plus serves Malaysia and international markets by providing robust registry and registrar solutions, paired with tailored digital services that help businesses confidently navigate in an ever-evolving digital landscape.

web.plus - Where TRUST Drives It All

At web.plus, we don’t just serve – we connect. We go the distance to understand our clients goals and needs as we walk alongside them every step of the way. While we bring deep expertise in all things digital, we remain at heart people-first professionals, who are anchored through our Corporate Values that we uphold— Hungry for Growth, Eager to Learn and Have Each Other Back. These values serve as our foundation, guiding us to stay open-minded, push boundaries and create solutions to help our clients go further and do better, as one team.&nbsp;

Be Our Digital Pit Crew

Job Summary:
As part of the Software Support team, you'll troubleshoot real-world technical issues, analyze source code, and support internal teams to ensure product stability. You'll also collaborate closely with Development, Customer Support, and Business Development to resolve escalations and improve overall performance.
Job Responsibilities:
<ol>
<li>Level 2 Software Support</li>
</ol>
<ul>
<li>Analyze source code to assist in debugging issues reported by internal teams.</li>
<li>Support Customer Support and Sales with technical queries, troubleshooting, and quick dev tools.</li>
<li>Handle escalated issues requiring deeper technical investigation.</li>
<li>Verify bugs, replicate reported issues, and document findings clearly.</li>
<li>Contribute to internal knowledge bases and FAQs.</li>
<li>Run scripts, generate reports, and provide data insights as needed.</li>
<li>Identify and provide feedback on recurring system issues or bugs.</li>
</ul>
<ol>
<li>Level 3 Software Support</li>
</ol>
<ul>
<li>Conduct root cause analysis on critical or recurring technical issues.</li>
<li>Troubleshoot complex problems using logs, monitoring tools, and system diagnostics.</li>
<li>Collaborate with Developers to resolve application or infrastructure-level bugs.</li>
<li>Monitor application health and ensure systems are functioning as expected.</li>
<li>Develop scripts or tools to assist in diagnostics, testing, or automation.</li>
<li>Contribute to system health monitoring and process improvements.</li>
<li>Document technical solutions and investigation workflows.</li>
</ul>

This job is for a Software Support Engineer who tackles technical issues and helps keep software running smoothly. You might like this job because you&#x27;ll work closely with teams, solve complex problems, and make a real impact on product performance!

Spring Boot

Angular (Web Framework)

Java (Programming Language)

MySQL

Job Summary:
As part of the Software Support team, you'll troubleshoot real-world technical issues, analyze source code, and support internal teams to ensure product stability. You'll also collaborate closely with Development, Customer Support, and Business Development to resolve escalations and improve overall performance.
Job Responsibilities:



-Level 2 Software Support




-Analyze source code to assist in debugging issues reported by internal teams.


-Support Customer Support and...

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Webplus Digital Sdn Bhd