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This job is for a Live Operation Specialist who plans and manages livestream events. You might like this job because it involves creativity in content planning and teamwork. You’ll analyze performance metrics and improve user experience while collaborating with different teams!
Job Description
- Develop and execute livestream operation strategies, including scheduling, product selection, event planning, and traffic generation.
- Track livestream metrics (UV, PV, conversion rate, AOV, ROI), prepare daily/weekly/monthly reports, and propose improvements.
- Coordinate with product selection, procurement, warehousing, and customer service teams to ensure product availability and after-sales support.
- Plan livestream content, review scripts, coordinate guest participation, and design interactive online activities.
- Research competitors and market trends to continuously enhance livestream processes and user experience.
Please note this role will be situated at Menara PKNS, 17, Jalan Yong Shook Lin, Seksyen 7, 46050 Petaling Jaya, Selangor.
Job Requirements
- Bachelor’s degree or above in Marketing, E-commerce, Business Administration, or related fields.
- 2+ years of experience in e-commerce livestream operations; familiarity with major platform rules and formats.
- Possess excellent communication and presentation skills in both Mandarin and English, with proficiency in verbal and written forms. Mandarin proficiency is essential to facilitate effective communication and liaison with clients from China.
- Proficient in data analysis tools (Excel, Google Analytics, platform dashboards); strong analytical skills.
- Excellent project management and cross-department coordination abilities; capable of managing multiple livestreams simultaneously.
Skills
Company Benefits
Team Building Activities
Get ready to engage in enjoyable activities outside of office together with other Webqlorians!
Medical Allowance
Health is wealth. You may claim for clinic consultation, medical check up, eye check up and mental health services.
Fun-Filling Pantry
From tidbits, packet drinks to our favourite childhood snacks, we have it filled in our office pantry!
No Dress Code
Feel free to strut into office in a onesie or tux! We really don't mind as long as you're comfortable and productive to do great work!
Hybrid Work Schedule
We believe in working flexibly! You'll find us in office 3 days a week (Mon-Wed). We're working remotely from home on the 2 other days (Thu-Fri).
Monday Team Breakfast
Get to know other Webqlorians when you join us for breakfast once a month! Start the week right with good conversations. We'll take care of that bill.
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
1 - 3 Years of Experience
Career Level
Junior Executive
Job Specialisation
Digital Marketing, Others
Company Profile
