Job Description

• Client Communication & Project Coordination
• Act as the main point of contact for day-to-day client communication.
• Manage and follow up on multiple digital marketing projects with internal teams
• Coordinate with creative, performance, and strategy teams to ensure timely delivery of assets and campaigns
• Ensure all campaign elements align with the client's brand, brief, objectives, and KPIs
  
• Campaign Execution & Monitoring
• Assist in executing and overseeing digital marketing campaigns across social media platforms
• Track project milestones and provide regular updates to clients and internal stakeholders
• Coordinate campaign deliverables including content calendars, reports, and ad material.
  
• Reporting & Analysis
• Work with the performance team to measure and report campaign results (ROI, reach, engagement, etc.)
• Support in identifying optimization opportunities based on data insights
• Prepare post-campaign analysis decks or reports for client presentations
  
• Research & Strategic Support
• Research industry trends and competitor activities to support campaign planning
• Assist in brainstorming sessions and contribute ideas for creative marketing strategies

Job Requirements

• 2 – 4 years of experience in account management, digital marketing, or client servicing (agency background is a plus)
• Strong communication and project management skills
• Familiar with digital ad platforms (Meta, TikTok, Google) and social media best practices
• Able to multitask, stay organised, and manage deadlines in a dynamic environment
• Positive, solution-oriented mindset with attention to detail
• Proficiency in one or more Asian Languages is a plus (Chinese, Bahasa Melayu).

Skills