Job Description

Role and Responsibilities

• Maintain and develop good relationship with existing customers through meetings or via telephone
• Respond to incoming email and phone enquiries
• Act as a contact between a company and its existing customers
• Advise customer diligently about possible delay on delivery
• To timely & systematically execute all orders received from customers.
• To ensure documentation are process in accordance to ISO from customers.
• To ensure documentation for customers are properly filed.
• To timely prepare quotation for customer’s enquiry with accuracy.
• To timely process all orders in accordance to ISO Procedures within time frame stipulated.
• To timely prepare job monitoring schedules.
• To properly filed all documents for Sales & Marketing Department (e.g., Quotation, drawing).
• To coordinates with production department for On Time Delivery to customers.
• To carry out any other assignment as and when requested by HOD.
• To liaise with logistics to ensure smooth delivery 

Primary Responsibilities

• Attend meetings with the production to ensure on-time delivery
• Ensure the timely and successful delivery according to customer needs and objective
• Forecast and track key account metrics
• Maintaining and expanding relationships with existing customers
• Achieving sales target
• Identify and grow opportunities and collaboration within territory
• Completing the administrative work as required
• Must report all activities to General Manager and Cc’s to Operation Manager

Job Requirements

• Candidate must possess at least post Graduate Diploma in Business Development / Engineering (Mechanical), Engineering (Others), or equivalent.
• At least 2-3 year(s) of working experience in the related field is required for this position.
• Proactive and highly organized with an exceptional ability to multi-task
• Ability to prioritize tasks based on relative importance and urgency
• Excellent verbal and communication skills
• Excellent in MS Office (Words,Excel, etc.)

Skills