Job Description

 As a Business Development Intern at WIT Ventures Sdn Bhd, you will play a key role in driving the company’s growth by maintaining relationships with potential clients, and supporting the development of strategic initiatives. This role requires both a hands-on approach to daily tasks and a strategic mindset, assisting in administrative tasks to support the business development function.

Key Responsibilities

Client Relationship Management

• Build and Maintain Client Relationships: Regularly communicate with existing clients to ensure satisfaction and identify potential upsell opportunities.
• Resolve Client Issues: Act as a primary contact for client concerns, working with internal teams to provide timely solutions.
• Performance Target: Maintain a client retention rate of 90% and achieve a minimum of 1 upsell or cross-sell opportunity per month.

Assist in Strategic Planning and Reporting

• Support Strategy Development: Assist in formulating growth strategies and business plans in alignment with WIT Ventures' goals.
• Prepare Reports and Presentations: Create monthly and quarterly reports to track performance against business development goals, and contribute insights to leadership.
• Performance Target: Ensure all reports are submitted accurately and on time, with data-driven insights to inform strategic decisions.

Coordination with Cross-Functional Teams

• Collaborate on Client Solutions: Work with marketing, operations, and product teams to create and deliver solutions that meet client needs.
• Organize Client Onboarding: Oversee client onboarding and ensure a smooth transition from sales to operations.
• Performance Target: Achieve 100% completion of client onboarding steps within specified weeks of contract signing.

Event Representation and Networking

• Represent WIT Ventures: Attend relevant industry events, trade shows, and conferences to network and represent the company’s interests.
• Build Partnerships: Develop relationships with industry professionals to expand the company’s network and influence.
• Performance Target: Attend at least 2 industry events per quarter and generate follow-up opportunities with at least 5 potential clients or partners.

KPI Achievement and Performance Tracking

• Meet Monthly KPIs: Achieve set KPIs in lead generation, conversion rates, and client retention as specified by the company’s business development goals.
• Track and Report Progress: Regularly monitor progress against KPIs and adjust strategies as needed to meet targets.
• Performance Target: Maintain monthly performance reports, and consistently meet or exceed KPIs.

Additional Responsibilities as Assigned

• Adapt to Company Needs: Complete additional duties as required by the company, including tasks that may fall outside the primary scope but contribute to overall business growth.

Job Requirements

• Currently pursuing or recently completed a diploma or degree in Business, Marketing, or a related field.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Highly motivated, self-starter with the ability to work independently.
• Strong organizational and multitasking skills with attention to detail.
• Ability to work in a fast-paced environment and collaborate with diverse teams.

Skills