Job Description

• Build and maintain strong relationships with key clients, serving as their primary point of contact.
• Develop a deep understanding of client's business objectives, industry trends, and challenges.
• Regularly engage with clients to identify opportunities, address concerns, and ensure high levels of satisfaction.
• Collaborate with cross-functional teams to develop strategic account plans aligned with client objectives and business goals.
• Identify opportunities for account growth, upselling, and cross-selling.
• Continuously monitor market trends, competitor activities, and client needs to proactively drive account development.
• Work closely with internal teams to develop and deliver customized solutions that meet client requirements.
• Coordinate with internal department to ensure smooth execution of inspection projects and initiatives when necessitating. 
• Deliver regular reports to clients, providing insights on performance and project status.

Job Requirements

• Candidate MUST possess a Diploma/Bachelor’s Degree in Business Administration, Marketing, or a related field is preferred.
• At least a minimum of 1 to 2 years of relevant work experience.
• Experience in sales & customer service or in a similar role would be an added advantage.
• Proficiency in Microsoft Office
• Excellent communication, interpersonal, and relationship-building skills.
• Ability to analyze data and derive actionable insights to enhance client success.
• Familiarity with CRM software and account management tools would be an added advantage.
• Strong problem-solving abilities and a customer-centric mindset.
• Strong organizational skills and the ability to manage multiple accounts simultaneously.
• Ability to work independently and as part of a collaborative team.

Skills