Job Description

 Property Inspections & Defect Management

• Conduct regular and pre-arrival inspections across all units to assess cleanliness, maintenance issues, and guest-readiness.
• Identify, document, and prioritize defects (e.g., broken fixtures, paint chips, plumbing issues, HVAC problems).
• Use checklists and property audit tools to track wear-and-tear and ensure proactive upkeep.

Maintenance Oversight

• Coordinate with maintenance technicians and vendors to ensure the timely completion of repair work.
• Verify quality of repairs and replacements (e.g., appliances, lighting, plumbing, HVAC systems).
• Monitor service requests, work orders, and resolution timelines.

Operational Quality Control

• Ensure all units meet internal standards for safety, function, and aesthetics.
• Collaborate with cleaning teams to verify turnover quality and inventory stocking.
• Oversee recurring maintenance (e.g., filter replacements, pest control, appliance servicing).

Compliance & Safety

• Verify that all properties are compliant with local safety codes (e.g., fire extinguishers, smoke/CO detectors).
• Monitor for hazards or risks that could affect guests or staff and take corrective action.
• Maintain documentation on unit certifications, inspections, and vendor compliance.

Reporting & Continuous Improvement

• Maintain detailed inspection logs, defect reports, and maintenance records.
• Provide regular updates and reports to leadership on unit condition and recurring issues.
• Identify trends in repairs or complaints and recommend operational improvements.

Job Requirements

• 3+ years in quality control, maintenance management, property management, or hospitality operations.
• Strong understanding of short-term rental or Airbnb property standards.
• Working knowledge of basic building systems (plumbing, electrical, HVAC).
• Excellent organizational, problem-solving, and communication skills.
• Ability to work independently, travel between properties, and manage third-party vendors.
• Proficiency in property management systems (PMS), work order tools, and inspection apps.

Skills