Job Description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Job title

Accounts Executive (Disbursement Accounts, 1-Year Contract Convertible) - Wilhelmsen Port Services, Kuala Lumpur

Founded in Norway in 1861, Wilhelmsen is a global maritime group providing essential products, services, and crew management to over half of the merchant fleet. The company is committed to innovation in the maritime, renewables, offshore, and energy industries, supporting a diverse and inclusive workforce across more than 70 countries. Wilhelmsen emphasizes competence, sustainability, and exceptional customer experiences.

The position

We are looking for an Accounts Executive (Disbursement Accounts, 1-Year Contract Convertible) who will join our Port Services division. Opportunity for conversion to a permanent position upon demonstration of consistent good performance. 

About the location

The position will be located at KL Sentral, which is in the heart of city and easy to get to by public transportation.

You will be reporting to Team Leader and working with colleagues from KL and other Asia Pacific regions.

Main responsibilities:

Accounts Payable (AP)

• Process & post vendor invoices align with local fiscal rules and due diligence SOP.
• Ensure all posted vouchers are matched with service order lines and invoices are uploaded in the system timely.
• Responsible for maintaining high accuracy of data inputs.

Accounts Receivables (DA)

• Prepare and submit Disbursement Accounts (DA) within set guidelines and KPIs.
• Adhere to DA instructions and local fiscal rules.
• Timely and accurate submission of DA to customers and/or their portals.

Customer Service

• Respond promptly and professionally to team mailbox's queries daily.
• Assist customers and port staff with DA-related issues.
• Support other internal partners when needed.

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Reporting and Continuous Improvements

• Monitor and follow up on vendor invoices with weekly DA ageing reports.
• Analyse and present monthly portfolio results to identify process gaps and or best practices.
• Propose and initiate continuous improvement at team or departmental level based on data analysis and collaborate with stakeholders to address the gap.

Others ad-hoc tasks

• Perform tasks assigned by Manager or Team Lead.
• Participate in departmental and organizational transformational projects.
• Handle account reconciliations and project accounts.
• Provide backup support to fellow team members and cross-team.

Accountabilities

The position holder will be measured against:

• Work process and productivity efficiencies.
• Data input accuracy and Disbursement Accounts' quality.
• Timeliness in dispatching DA based on KPI matrix.
• Resourcefulness and creativeness in resolution of DA related issues.
• Meet monthly and annual KPI targets.
• Exhibition of mindset and behaviours aligning with Wilhelmsen values and Port Services DNA.
• Adhere to Wilhelmsen’s quality standards and procedures.
• Other additional achievements.

Qualifications

• Tertiary education - diploma or degree in any fields.
• 2 years' experience in a high-volume SSC/BPO environment is preferred but fresh graduates are welcomed to apply.
• Fluent in English (verbal and written) to liaise with global counterparts.
• Proficient in MS Office 365 applications (SharePoint, Outlook, Teams, Excel, PowerPoint, etc).
• Prior experience in large enterprise systems would be preferred (Salesforce, IFS, SAP Oracle, etc.).

Additional preferences

• Strong sense of responsibility, drive and initiative.
• Positive, customer-centric mindset and willingness to go the extra mile.
• Previous experience in maritime industry and Disbursement Accounts are advantageous but not necessary.
• Ability to build good relationships with key stakeholders (including managerial level).
• Proven ability to promptly learn and adapt to new software/accounting systems.
• Ability to work under pressure and independently with minimal supervision.
• Strong organizational, coordination and multitasking skills.
• Attentive to detail and deadlines.
• Curious nature and ability to challenge status quo.
• Sharp judgement, analytical and a creative problem solver.
• Additional Asian languages are nice to have but not necessary.
• Team player.

What we offer

• Strategic work location at KL Sentral with convenience travelling by LRT Kelana Jaya Line, MRT, KTM, Monorail as well as public buses.
• Hybrid working arrangement (3 days in office, 2 days remotely)
• Medical benefits and flexi allowance.
• International work environment and culture – opportunity to work with multi-levels people across the world.
• Great learning and development opportunities.

How to apply

Sounds interesting?

You can apply online today through our career portal by creating a ‘Candidate Home’ account. Do upload your latest resume and a cover letter mentioning your expected salary and notice period.  

Application deadline: 1st February 2025

NOTE: Only shortlisted candidates will be contacted.

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