Job Description

• Manage and execute daily corporate order flows via the company’s B2B platform with time-sensitive order processing with fixed daily cut-off timelines.
• Ensure orders are accurately processed, confirmed, and monitored within service turnaround times.
• Coordinate closely with internal operations, suppliers (sellers), and corporate customers (key accounts) and digital platform customers to ensure smooth fulfilment.
• Act as a key point of contact for order-related enquiries and issue resolution.
• Proactively monitor workflows and highlight potential risks or delays early.
• Maintain accurate operational records and support process documentation.
• Assist in improving workflows, tools, and operational efficiency as the business scales.
• Handle order process flow from order to order completed, handle order enquires, order update etc. 
• Support ad-hoc operational and administrative tasks as required in a startup environment.

Job Requirements

• Degree/Diploma in any field.
• Fresh graduate are welcomed to apply. Experience in customer service, operations, or administrative support is an advantage.
• Exposure to automotive, logistics, supply chain, or B2B operations or digital platform is a plus.
• Good command of English; Mandarin is an added advantage.
• Strong communication and coordination skills.
• Computer literate; familiar with Microsoft Office and digital platforms.
• Able to multitask and manage priorities effectively.
• Malaysian citizen.
• Available to start immediately.

Skills