Job Description

Event Management & Coordination

• Plan and coordinate company events, roadshows, exhibitions, product showcases, and promotional activities.
• Assist in managing buggy rental arrangements for events, including booking, scheduling, delivery, setup, and return.
• Communicate with clients to understand their event requirements and recommend suitable buggy solutions.
• Coordinate with the operation team, drivers, technicians, and sales team to ensure smooth event execution.
• Prepare event checklists, schedules, customer records, rental records, and payment records.
• On-Site Event Support
• Support on-site event operations during events, exhibitions, roadshows, and customer rental services.
• Monitor buggy condition before and after events, including cleanliness, battery level, accessories, and safety checks.
• Assist in arranging buggy placement, charging points, customer briefing, and event flow.
• Help solve on-site issues quickly and professionally when needed.
• Ensure customers, event organizers, and guests receive good service throughout the event.
• Client & Operation Communication
• Communicate with customers, event organizers, suppliers, and internal teams to ensure all event details are clearly arranged.
• Assist in preparing quotations, proposals, simple agreements, and event-related documents.
• Follow up with clients before and after events to confirm requirements, feedback, and future opportunities.
• Maintain good relationships with customers, event organizers, suppliers, and business partners.

Event Reporting & Improvement

• Prepare post-event reports, including customer feedback, rental records, sales records, issues faced, and improvement suggestions.
• Support the team in improving event workflow, buggy rental procedures, and customer service standards.
• Assist in organizing event photos, videos, and records for future reference and marketing use.
• Work closely with the marketing team to support event content, social media updates, and promotional materials.

What You Will Gain

• Real hands-on experience in event management, buggy rental operations, and customer service.
• Opportunity to join actual events, exhibitions, roadshows, product showcases, and corporate projects.
• Exposure to event planning, client communication, logistics arrangement, and on-site operations.
• Improve practical skills in coordination, problem-solving, communication, reporting, and teamwork.
• Learn how to manage event flow, customer requirements, buggy scheduling, delivery, setup, and return process.
• Build strong working experience with real business events and rental projects.
• Potential career growth opportunities based on performance.

Job Requirements

Skills & Competencies

• Strong interest in event management, event coordination, customer service, and operations.
• Good communication skills and able to deal with customers, event organizers, suppliers, and internal teams.
• Able to plan, organize, and follow up on event arrangements properly.
• Basic knowledge of Microsoft Office, Google Sheets, Google Forms, and Canva will be an advantage.
• Able to prepare simple event checklists, schedules, customer records, and reports.
• Good problem-solving skills and able to handle unexpected situations during events.
• Comfortable with on-site event support, customer handling, and team coordination.
• Able to work under pressure and manage multiple tasks at the same time.
• Good teamwork, communication, and collaboration skills.

Personal Attributes

• Positive attitude and willingness to learn.
• Responsible, punctual, and able to meet deadlines.
• Energetic, hardworking, and willing to support on-site event operations.
• Patient, polite, and professional when dealing with customers and event organizers.
• Resourceful and able to solve problems quickly when needed.
• Open to feedback and willing to improve event workflow and service quality.
• Strong sense of responsibility and able to work independently or as part of a team.

Skills